Thornton Chrysler Dodge Jeep Ram

I have taken my Jeep to Thornton a few times to have work done and they have always done good work. I worked with Josh in service and he is very professional and willing to help me with any problems with my car. I highly recommend them!!!

I went in for an oil change and tire rotation and was out in an hour. Quick service. The service department was very friendly and courteous.

Great experience overall. Salesman Zach was great everything went very well this was my second vehicle I got from Thornton I would recommend them to others

Got a great deal on a rare hellcat model Top shelf customer service Brad Bolich handled the whole 5 month buying process expertly Couldn’t be happier

I called a week in advance to schedule a simple oil change/service a replacement key (which I was told was in stock) and a PA state inspection with the understanding that it would be dropped off Sunday evening and the service would be done Monday. At 10:30 AM Monday I received a call from the service manager to confirm a pre-existing scratch in the rear bumper. I received no other communications. We arrived at 5:30 PM and were greeted with a curt "Did someone call and tell you it was ready?" The jeep was still on a lift with no one any where near it. I was told that 3 people didn't show up and the key just arrived from UPS. I guess that was the key that was (in stock?). The service manager had no empathy that my wife had to drive a 3500 dually V10 to work @ $5.49 a gallon for gas. We finally picked it up Tuesday evening after it cost another $78 in fuel for my wife to get to work. The service manager made a big deal of waving the labor charge on the oil change. He even had the nerve to ask for a good review. We are die hard Jeep/Ram owners. Over 5 decades we have bought from multiple dealers in York and Lancaster county's. This was our first from Thornton, (only because we needed a Jeep right away and they had the right color in stock) and it will be the last we buy from them, or have serviced there. It only takes 4 extra minutes to get to Providence and everything there is always done on time.

Wow.This place rocks!From customer service to the car deals.I must appreciate Rich Mills for taking me through the whole process professionally and ensuring I got what I wanted. I am a delighted customer and would recommend anybody in search of a car to visit this dealership in Red Lion.

Ryan Bell and Thornton were great to work with. Ryan did all he could to get us the best deal possible. Left very happy customers

Well my morning was not going well shopping for cars until I picked up the phone and spoke with Ryan I must say he’s has the customer intimacy down I never felt so at ease with the environment at the dealership and the sales team there I highly recommend them always for your Jeep needs…

Great people and product always feel at home when I go there ever been treated so good buy a car would send all my friends there

A great example of how a dealership should be!! Great attitudes, great service, everybody is so helpful. Make you feel like family. Awesome experience. Hats off to this dealership