Thornton Chrysler Dodge Jeep Ram

Candidly, Thornton Red Lion had to earn my business due to an unrelated experience years ago with another Thornton dealership. Chris B. and the entire team addressed all my questions from vehicle details to financing options without any pressure to buy. I am very pleased with my experience and would recommend them highly, particularly if you know (or think you know) exactly what you are looking for.

Had a simple oil change and emissions. Took about 1.5 hours which I thought was a tad longer than anticipated, but was pleased with service. I actually had young man escort me to my vehicle which was a shocking but lovely thing to do.

Caleb immediately responded to all of my questions, which I had many, concerning the vehicle I was inquiring about. He was knowledgeable and friendly, as was everyone at the dealership! My purchase/paperwork was ready to go and went very smoothly, as we were traveling a long distance that day.

Brianna Blackburn was the sales person and she gave us a great deal we ended up buying 2 vehicles. We were in and out quickly and all questions were answered.

I took my 2020 Ram 1500 Big Horn to Thornton to have the oil and filter changed, along with state inspection and emission done. I had a 9 a.m. appointment and service was completed in less than an hour.

I have taken my Jeep to Thornton a few times to have work done and they have always done good work. I worked with Josh in service and he is very professional and willing to help me with any problems with my car. I highly recommend them!!!

I went in for an oil change and tire rotation and was out in an hour. Quick service. The service department was very friendly and courteous.

Great experience overall. Salesman Zach was great everything went very well this was my second vehicle I got from Thornton I would recommend them to others

Got a great deal on a rare hellcat model Top shelf customer service Brad Bolich handled the whole 5 month buying process expertly Couldn’t be happier

I called a week in advance to schedule a simple oil change/service a replacement key (which I was told was in stock) and a PA state inspection with the understanding that it would be dropped off Sunday evening and the service would be done Monday. At 10:30 AM Monday I received a call from the service manager to confirm a pre-existing scratch in the rear bumper. I received no other communications. We arrived at 5:30 PM and were greeted with a curt "Did someone call and tell you it was ready?" The jeep was still on a lift with no one any where near it. I was told that 3 people didn't show up and the key just arrived from UPS. I guess that was the key that was (in stock?). The service manager had no empathy that my wife had to drive a 3500 dually V10 to work @ $5.49 a gallon for gas. We finally picked it up Tuesday evening after it cost another $78 in fuel for my wife to get to work. The service manager made a big deal of waving the labor charge on the oil change. He even had the nerve to ask for a good review. We are die hard Jeep/Ram owners. Over 5 decades we have bought from multiple dealers in York and Lancaster county's. This was our first from Thornton, (only because we needed a Jeep right away and they had the right color in stock) and it will be the last we buy from them, or have serviced there. It only takes 4 extra minutes to get to Providence and everything there is always done on time.