Skip to main content

Thornton Chrysler Dodge Jeep Ram

(120 reviews)
Visit Thornton Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:00am–1:00pm
Sunday Closed Closed
New (717) 428-7060 (717) 428-7060
Used (717) 428-7104 (717) 428-7104
Service (717) 428-7266 (717) 428-7266

Reviews

(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thornton Chrysler Dodge Jeep Ram from DealerRater.

Want to share your experience with this dealership?

Write a review

Trustworthy Service

Great customer service and quality of work! Ron Kessler was an absolute pleasure to work with and I knew I could trust his recommendations. The facilities are also very well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Thornton Chrysler - Worth the drive

We had a bad experience at a local dealership last time my wife and I purchased a vehicle. This time my wife and I decided to travel about 2.5 hours outside of our area to purchase a new vehicle. Caleb and everyone else we interacted with at Thornton Chrysler Dodge Jeep Ram were pleasant to work with. I would definitely consider making the trip again for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service Customer Service

Excellent service department, kept me informed about the progress of my vehicle. My bill was explained before I left and made sure I understood what was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Your car shop

Thornton is always on their game for service. They do a good job making things right. They answer all my questions regarding maintenance or service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

I got some regular service done and was very happy with the experience . Kyle and Colby and the team are top notch!! Car done quickly and I had no complaints

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

EXCELLENT SERVICE

Inspection on my 2020 Charger GT AWD - as always everyone was very friendly, helpful & knowledgeable. Work was done sooner than expected since they were busy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best dodge dealership in the area

Great customer service! Luis at the front was super helpful. I was able to get a rental car so I did not have to wait while service was being completely. Very friendly and helpful staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Dodge ram 1500 repair

I bought my truck in for a check engine light on Luis was my service advisor and he kept me informed through the whole process of repair always polite and professional I would recommend there service department to anyone who needs work on their vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Thornton Jeep does it right!

Went in for State Inspection and oil change/tire rotation. Very clean and comfortable waiting room. Very knowledgeable and personable staff. Received great service in a timely manner, very happy with any service I have received there! I cannot recommend them enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome experience!!

Came to the dealership 15 minutes til close on New Years Eve. Chris came out and met me and was very accommodating. Chris offered to spend as much time as necessary that day and was there past his closing time. We agreed to schedule an appointment that worked with my schedule. On that day I found out he had accommodated me by coming in on his day off. Chris made the buying process easy and was willing to work with me to get me where I wanted to be. The entire team at Thornton was very friendly and helpful. Thanks again Chris B!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No