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Thornton Chrysler Dodge Jeep Ram

(115 reviews)
Visit Thornton Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:00am–1:00pm
Sunday Closed Closed
New (717) 428-7060 (717) 428-7060
Used (717) 428-7104 (717) 428-7104
Service (717) 428-7266 (717) 428-7266

Reviews

(115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thornton Chrysler Dodge Jeep Ram from DealerRater.

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EXCELLENT SERVICE

Inspection on my 2020 Charger GT AWD - as always everyone was very friendly, helpful & knowledgeable. Work was done sooner than expected since they were busy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best dodge dealership in the area

Great customer service! Luis at the front was super helpful. I was able to get a rental car so I did not have to wait while service was being completely. Very friendly and helpful staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dodge ram 1500 repair

I bought my truck in for a check engine light on Luis was my service advisor and he kept me informed through the whole process of repair always polite and professional I would recommend there service department to anyone who needs work on their vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thornton Jeep does it right!

Went in for State Inspection and oil change/tire rotation. Very clean and comfortable waiting room. Very knowledgeable and personable staff. Received great service in a timely manner, very happy with any service I have received there! I cannot recommend them enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome experience!!

Came to the dealership 15 minutes til close on New Years Eve. Chris came out and met me and was very accommodating. Chris offered to spend as much time as necessary that day and was there past his closing time. We agreed to schedule an appointment that worked with my schedule. On that day I found out he had accommodated me by coming in on his day off. Chris made the buying process easy and was willing to work with me to get me where I wanted to be. The entire team at Thornton was very friendly and helpful. Thanks again Chris B!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Earned my business

Candidly, Thornton Red Lion had to earn my business due to an unrelated experience years ago with another Thornton dealership. Chris B. and the entire team addressed all my questions from vehicle details to financing options without any pressure to buy. I am very pleased with my experience and would recommend them highly, particularly if you know (or think you know) exactly what you are looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service for simple work done

Had a simple oil change and emissions. Took about 1.5 hours which I thought was a tad longer than anticipated, but was pleased with service. I actually had young man escort me to my vehicle which was a shocking but lovely thing to do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Friendly dealership

Caleb immediately responded to all of my questions, which I had many, concerning the vehicle I was inquiring about. He was knowledgeable and friendly, as was everyone at the dealership! My purchase/paperwork was ready to go and went very smoothly, as we were traveling a long distance that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best deal

Brianna Blackburn was the sales person and she gave us a great deal we ended up buying 2 vehicles. We were in and out quickly and all questions were answered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service done right and efficiently

I took my 2020 Ram 1500 Big Horn to Thornton to have the oil and filter changed, along with state inspection and emission done. I had a 9 a.m. appointment and service was completed in less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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