Reviews
EXCELLENT SERVICE
Inspection on my 2020 Charger GT AWD - as always everyone was very friendly, helpful & knowledgeable. Work was done sooner than expected since they were busy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best dodge dealership in the area
Great customer service! Luis at the front was super helpful. I was able to get a rental car so I did not have to wait while service was being completely. Very friendly and helpful staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dodge ram 1500 repair
I bought my truck in for a check engine light on Luis was my service advisor and he kept me informed through the whole process of repair always polite and professional I would recommend there service department to anyone who needs work on their vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thornton Jeep does it right!
Went in for State Inspection and oil change/tire rotation. Very clean and comfortable waiting room. Very knowledgeable and personable staff. Received great service in a timely manner, very happy with any service I have received there! I cannot recommend them enough!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awesome experience!!
Came to the dealership 15 minutes til close on New Years Eve. Chris came out and met me and was very accommodating. Chris offered to spend as much time as necessary that day and was there past his closing time. We agreed to schedule an appointment that worked with my schedule. On that day I found out he had accommodated me by coming in on his day off. Chris made the buying process easy and was willing to work with me to get me where I wanted to be. The entire team at Thornton was very friendly and helpful. Thanks again Chris B!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Earned my business
Candidly, Thornton Red Lion had to earn my business due to an unrelated experience years ago with another Thornton dealership. Chris B. and the entire team addressed all my questions from vehicle details to financing options without any pressure to buy. I am very pleased with my experience and would recommend them highly, particularly if you know (or think you know) exactly what you are looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service for simple work done
Had a simple oil change and emissions. Took about 1.5 hours which I thought was a tad longer than anticipated, but was pleased with service. I actually had young man escort me to my vehicle which was a shocking but lovely thing to do.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly dealership
Caleb immediately responded to all of my questions, which I had many, concerning the vehicle I was inquiring about. He was knowledgeable and friendly, as was everyone at the dealership! My purchase/paperwork was ready to go and went very smoothly, as we were traveling a long distance that day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best deal
Brianna Blackburn was the sales person and she gave us a great deal we ended up buying 2 vehicles. We were in and out quickly and all questions were answered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service done right and efficiently
I took my 2020 Ram 1500 Big Horn to Thornton to have the oil and filter changed, along with state inspection and emission done. I had a 9 a.m. appointment and service was completed in less than an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase