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Tim Dahle Bountiful

(410 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday Closed Closed

Reviews

(410 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tim Dahle Bountiful from DealerRater.

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Do not go there for service dept.

I would not recommend Tim Dahle Bountiful. I went there for an oil change and will never go back. They told me I had things wrong with my vehicle, when I left I went and got a second opinion and they had lied. They just wanted money out of me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Unsatisfied Customer, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

PRICE YOU SEE IS ONLY IF YOU FINANCE WITH US ?!?

Went in to look at a vehicle, called before and let them know I was PRE APPROVED for A Loan ! I got there to be told the price you see online is if you finance through us ?? FALSE ADVERTISEMENT!! thanks for telling me that over the phone when I called letting you know I was pre approved and wanted to come look at the car Now I know why you ignored my Questions ,Just wanted to get me into the Dealership to shake me down ,Just a bunch of crooks and then they pass the charges of the repairs they performed onto you. SalesMan says to me "come on its only a couple bucks a month" over what I wanted to spend if its only a couple bucks How come you couldn't bring the price down ?? Its only a couple bucks!!! RIGHT?!? . DO NOT BUY FROM HERE!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

F.u. Tdnb, we truly appreciate your honest feedback.

Isaac

Isaac was great, found me a killer deal on a new Pathfinder! If you're in the market call and ask for him if you want the best!!! He can make your car payment with the referral program!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you Michael M from Tim Dahle Bountiful

The sales guy that helped us (Michael M.) was awesome when we arrived he had the keys in his hand with the car ready 4 a test drive he explained everything very well communicated with his boss quickly about questions or concerns dealing with the car I'm happy with my car thank U Tim Dahle Bountiful thank U Mike m

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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wish I could give negative stars here. They are robbers....

wish I could give negative stars here. They are robbers. Be aware that they will push up the asking price as far as $10,000, try to force you to pay for a $2,000 warranty, and a $1,000 covid fee! Grin is a complete xxxxxxx. Misogynistic males work here and they will threaten you, call you dumb, and they don't put the down payment on your vehicle. They pocket it. Had a $1,000 down payment they took from me. Should have reviewed my contract before I signed it but by that time I wanted the hassle to be over with. After I went home and reviewed it I noticed they didn't take the $1,000 off the vehicle and put it in their own pockets. The salespeople know absolutely dip xxxx about vehicles and couldn't answer any of my questions. I went in there with their presumption that I was just another dumb female who didn't know xxxx about cars. Unfortunately for them, daddy didn't raise no fool. If that was the case, I don't think I'd be willing to by a 1996 Ford Bronco. Went to test drive it and I had to go to the gas station with SJ to put in gas. Who doesn't already have gas in a car their selling?! When we tried to start it back up the battery was dead and they had to have another salesperson come and jump it. As they opened the hood I noticed they didn't have the right size battery and it wasn't bolted down. On the work order (We Owe You) I said It was pathetic to have to ask for the right size battery and have it properly bolted. I told them I wasn't buying the truck unless they put the right battery in, bolted the side of the bumper that was hanging down and replaced the bulb in my spot light (previous cop car). I had my own inspection done and the mechanic said It was well taken care of having been a previous fleet vehicle. The only major leak was coming front the transfer case. I went on vacation and mentioned this to Grin and they offered to change it for free with the expectation that everything on the We Owe You would be completed when I got back. I got back and the only thing that was done was the transfer case which I'm still not sure if they did and the battery. I said I'm not going to keep dropping my car off to get fixed. SJ assured me that if I dropped it off on the weekend it would all be fixed by Monday. When I arrived Monday Grin told me they weren't going to fix the bumper or spot light and had it crossed off on the work order as if it was never an agreement. I had to threaten then with the better business bureau and told them that I would keep coming back until we came to a resolution. After coming back multiple times, Grin threw the paper and pen at me and said fine, you write down that you will buy the parts, and we will fix it and compensate you. Went back for one of my "free" oil changes which was a scheduled appt that ended up taking over an hour. A service woman came to me and mentioned over 20 things wrong with my truck. I said what the xxxx? I bought this truck from you and you guys sold it to me with all these problems? I requested to see it on a lift and mentioned to her that the major problem was the transfer case leaking. She then went on to tell me that I don't have a transfer case and that old 4x4 sometimes don't have them. A 4x4 without a transfer case? I then said that's funny because you guys changed my transfer case fluid. She then yelled over to her coworker being nervous that I proved her wrong and said oh yeah here it is. They jacked up the price and fees from the listed $11,500 to $21,000. No one is going to give you a loan on a 1996 Bronco for that price. Wasted my time trying to find financing by going to credit unions and had to have the dealership bring the car in for them to inspect for them to even consider a loan. Was denied multiple times. After I confronted everyone about their wrong doings the salesman starting walking towards me as if they were going to physically escort me. BEWARE BEWARE BEWARE. SWITCH And BAIT. I WILL NOT GO BACK AGAIN TO GET ANYTHING FIXED AS IM SURE THEY WOULD xxxx UP SOMETHING ELSE

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi Kaedryn, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Kaedryn, we truly appreciate your honest feedback.

Tim Dahle Nissan Bountiful is a great dealership..

Good service, and the people are nice to work with, the GM is a great guy. He has helped us with buying new cars for the past 9 years. I wouldn't go anywhere else to purchase my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jason Warren, thank you for your kind review; we are happy to pass along your comments to the team here at Tim Dahle Nissan Bountiful! We look forward to your next visit! Take care!

Not professional. If a customer comes in wearing a mask,...

Not professional. If a customer comes in wearing a mask, you should probably wear one too. No one wants your dirty germs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi Lulelemons9488, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

I discovered that I was sold a car with a branded title....

I discovered that I was sold a car with a branded title. I would hope that a dealership would be honest enough to at least say if a car was in an accident or not. NEVER ONCE was this mentioned. I feel the customer service and "friendliness" was all a show. If I could give one piece of advice for this dealership. DONT' BUY FROM THEM. THEY ARE CROOKS.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Impartial7, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us so we may identify ways to improve your experience.

Purchasing my car was so easy here. Salesperson Leka...

Purchasing my car was so easy here. Salesperson Leka AtaAta was very professional, knowledgeable and polite. He knew exactly what I was looking for. He gave me a few different options however they were always in my price range. He answered all my questions and concerns and made me feel very special. Thank you Leka for taking care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your visit. Take care!

Great experience

Awesome service and amazing sales team and management! I would definitely recommend using their services. Ask for Johnny!!!!!!! He was super great to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cardon Malan, thank you for your kind review; we are happy to pass along your comments to the team here at Tim Dahle Nissan Bountiful!