Reviews
Worst car buying experience!! The car salesman lied and...
Worst car buying experience!! The car salesman lied and they add fee after fee to their bs price. We test drove the car and heard a sound that we were concerned about (the salesman heard it as well) so he had someone look at it. A few minutes later another salesman came out and said it was just the spare tire was loose. We got home and noticed the sound again. We took it back and the service department told us they never touched it before that was just salemens bs! We still have the sound and of course when we went back no one even remembered us or wanted to help!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great selection and service
I have bought several cars from Tim Dahle Nissan. I take even more cars to the service center. I always receive great service and the staff is great. I highly recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great customer service
Michael and Isaac are pleasure to work with. They were quick to reply and provide any information I needed. I didn’t end up making the purchase but will continue to watch their inventory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Michael and Isaac are pleasure to work with. They were...
Michael and Isaac are pleasure to work with. They were quick to reply and provide any information I needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WOULD NEVER RECOMMEND!!!
Would give this dealership 0 stars or less if I could. They ask over high book and throw in additional fees. COVID cleaning fees are you kidding me COVID cleaning fees. Just an excuse to make more money! pretty sure before COVID they detailed the cars before you took them home. Now they are just looking for new ways to rip off consumers. They charge for oil changes. Even if you don't live in the state or city of the dealership they will give you some xxxxxxxxx line and still charge you. Horrible dealership would NEVER recommend anyone go here.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Beverly, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
great service
Friendly and will work with you to get a car. Great service. Friendly and helpful people. Would recommend to all my friends and family ok
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Fast dealership
I was treated very well. Issac helped me every time, I had questions even put my all weather mats in the car. oh and I purchased my car under 2 hours with no back and forth crap.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pete F, thank you for your kind review; we are happy to pass along your comments to the team here at Tim Dahle Nissan Bountiful!
Be careful, they sneak things in and lie!
This dealership is full of fun surprises (sarcasm!!). I went in for a specific truck with a specific price. I wanted to pay cash. Paying cash meant that I had to pay $2500 more than the asking price. The asking price is a (secret) price for those that want to finance only. Negations started. We ended up in a good, happy place. Then closing time. They added an additional $2500 in fees. These fees are oil changes, paint cote and covid cleaning. Yes, covid cleaning! Rip off! Liars! And they stated I had to hold the loan for 6 months. That is a lie as well. They are not honest, be careful!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeremy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
In looking for my new vehicle, I found Isaac at Tim Dahle...
In looking for my new vehicle, I found Isaac at Tim Dahle Bountiful. While I ended up purchasing my new Nissan from another dealer, I appreciated Isaac’s professionalism and courtesy. I would not hesitate to work with him again.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Svwork, we truly appreciate your honest feedback.
Borderline Fraud
I have been searching for a new truck for 6 months. The lack of inventory/insane prices have been extremely frustrating. I have been checking with a multitude of dealerships every 2 weeks or so, and just recently found a dealer that was willing to accept my terms. I was also working with a salesman from Tim Dahle who said he would match the offer from the other dealership. I based my final decision off the dealership's location, which was Tim Dahle Bountiful. I grabbed my brother in law to drive my old truck and headed to buy my new truck. Filled out all the paperwork and handled the financing. Now it was time to take possession of my brand new truck, only to find out that it wouldn't be here for 3 weeks, (The other dealer was willing to deliver the truck to my house on Christmas eve). The online listing made no mention of the truck "coming soon", and the salesman said nothing about the truck being in transit until the paperwork was signed. After a few days of being angry, I contacted the salesman asking to get out of the deal and was told that isn't an option. If you are going to buy from this dealer, please make sure that you verify everything that matters to you, otherwise you may be stuck with an unacceptable deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gary Hess, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.