Tim Dahle Bountiful

Fully intended to buy new 2019 Altima, but after about 1 hour waiting and completing forms, was told it was sold. That was 3 weeks ago, and the car is still on the website for sale. Cheap tactics to lure you in. Go elsewhere.

I went to buy my first car here, and there service was phenomenal. Jose is the man to see to get you the best deal!

I was excited to come in and look at the car we have been wanting. After going in and deciding to purchase the vehicle it was a good experience until it wasn't. We told our salesman that we had our own financing, so our salesman told us that since we have our own financing then they would have to charge us an addition $1,200.00 because they get a kick back for every sale that they find the financing for. I was okay with this $1,200.00 at the time just so i could have it through my bank. We signed papers and we were on our way. A week later I call my bank regarding this auto loan and they stated that they haven't heard back from Tim Tahle Nissian Bountiful. I contacted the dealership and they said that they got me a better rate through a different credit union and it has been finalized. I called my salesman (Mitch) and finace guy (Brad) and requested money back since they put the fee of $1,200.00 on my loan for the kickback and are now getting a kickback from the bank they got the loan from. I kept getting told by Brad and Mitch that they promise to give me a call back however, I would never receive a call back from either of them. After dealing with the run around for 2 weeks I finally contacted the manager (Ryan) he assured me that he would get this issue taken care of for me and gave me his number so I could text him for updates on the process (he had to talk to the general manager) a few texts were exchanged and he got it approved to write me a check. I have reached out to him multiple times with no response. When we purchased the vehicle they had a "we owe" list of things we wanted them to fix on the vehicle in order for us to purchase it. We reached out multiple times for us to get it fixed and a month and a half later they finally set up a day for us to take the car it. We dropped the car off on a Wednesday and was supposed to get it back on Saturday but then we recieved a call on Friday stating that the car wont be ready until Monday night. So we set it up to get it Tuesday morning. When we confirmed on Monday about it being done, we were informed it wouldnt be done until Tuesday afternoon. I then went to pick the vehicle up on Tuesday afternoon and had to wait because the car wasnt ready, finally the car was done and we went to go out to inspect the car and a trim piece was hanging down (wasnt like this when we dropped it off, we took before and after pictures in their parking lot) since the trim was hanging I had to wait for them to fix it in order to leave. Got in the car to find out the stereo was all the way up and they used all of the gas we had in the tank by taking the vehicle off the property which when we dropped the vehicle off we have recording of them saying it wasnt going to go off the property. We reached out to the salesman Mitch and service guy wanting to know why there were extra miles put on the car and we were told two different stories. We wouldnt have cared if the car went off the property, just would have been nice to receive a call stating that it was going to leave when we were told that it wasnt going to. We have not heard back from our salesman Mitch since we reached out about the two different stories. I recommend everyone steering clear from this location. Once the deal is done the salesman, finance and manager don't care about you. Save your time and go to another dealership like I wish I did.

DO NOT BUY FROM THESE GUYS! The biggest group of scam artists in on place I've ever seen. Sell you a car that has issues they knew about promise to fix the issues then won't cover anything and tell you it's your fault. Very expensive lesson in trusting even if you knew them. Now you really do. Just go somewhere else

You are always so kind and helpful. Dixie usually takes care of me but several others have helped and always very kind and quick to answer questions or solve issues. All and all a great experience. I would send my friends here no question!

******BUYERS BEWARE******* You do not have to get any kind of warranty on your new/use auto in order to get financing or extra coverage. But GAP is a must.. Make sure you get everything in writing, I mean everything in writing even if is a license plate cover, a set of pens, or anything they promise. DO NOT TRUST their words. I have been dealing with them over a year on trying to get My miles paid as part of my trade in and in return I leased two vehicles with them within days. This will be my 6th lease with Nissan. They had promised that it was all taken care of and not to worry.. at that time Nissan had changed their software. After a year of trying to resolve this issue the only way they want to help me resolve it is if I, or someone close to me buys another vehicle from them. "They Will Be Able to fix this Issue" I was upset and told the sales person for a whole year you were giving me the run-a-round to bring you the paperwork from Nissan so that your Finance manager would take care of it but then nothing happen.. Now I need to get another vehicle in order to fix this issue when I have proof that you promised the miles where going to be taken care off. Why would I lease two vehicles knowing that I owe money!. At the end the sales employee and manger blamed ex-employees that are no longer there for this mistake. Their all nice when they ask you to give them 100% survey reviews. Now I have a negative impact on my credit report and have to come up with out of pocket expenses. I will be Filling a CFPB and Better Business Bureau Complaint. Please go to your local financial institution to get your financing done before you have the dealer help you with the financing. I have always had a bad experience with Tim Dahle Nissan Dealers.

I went to this dealership on the premise of the forever warranty. When I arrived I had no idea my credit was so good. Our first clue should have been a Little Old Man walking around pleasantly but concerned that he had been taken advantaged of. Assistant Manager Mr. Grin quickly corralled him away from us. My salesperson Mitch started the magic trick off by redirection. Never once showed me the price of the car, even when I asked. His statement was "If we keep the payments between 350-360 would that work for you." I did say yes and they have you sign the paper, while I am asking for the total price. They did not tell me my trade in offer either until I was in the finance office to sign my papers. They did not tell me the price of the car until I was in the finance office. My fiance noticed the rims on the car were horribly scarred. I was about to put a stop to the whole thing but kind Assistance GM Grin came to the rescue with statements of "we will do this, we will do that." Now lets talk about the finance robber, named Brad. Who just starred at me from across the desk like he could care less about anything I had to say. He put every useless products on my car, permaplate, brake plus, key loss, which I know for a fact I said no. I am now in one year older, yes less miles but not nearly as nice as my trade in. By the way, they would not even give me the $1400 dollars required to pay off my lease to break me even, they put it on top of my loan. I am in a 84 month loan at $353 dollars a month. Today I took it to another dealership in Murray for my first 3,000 mile, $300, free oil change and guess what? My transmission is blown and brakes and rotors as ruined. Yes, warranty will pay for the transmission but of course not the brakes and rotors, that will be $500 dollars. How in the world did this car pass inspection? Oh, that's right Utah got rid of safety inspections. How convenient for a dealership like this...I have no idea how they sleep at night. Sincerely, Oh Yeah There Are Friendly Robbers out there!!!

They move through car deals so fast your head spins and you don't know what your signing for until it all comes out in the end. By then it's too late and you have been taken. No additional help or caring on their end. They worked to rectify the situation.

My daughter saved up all her money since she was twelve to buy a car when she turned 16. We found an amazing deal on a 2008 Honda Civic for $1950.00. We test drove it, It drove great, it looked good, everything was tight. I was really surprised to find such an amazing deal. We paid cash and of course they charged us 350.00 for "doc fee" to sign the title, promise we would insure it(as if we financed it), ask for references, run a credit check with my social(as if we financed it). The car lasted two weeks before the antifreeze drained out of a crack in the block, which is apparently a VERY WELL KNOWN ISSUE TO CAR DEALERS AND MECHANICS about 2006 - 2009 HONDA CIVICS. Honda even extended the warranty for 10 years because of this problem. I called them up but the receptionist is the only one who I could talk to because the salesman and sales manager were too busy (ripping someone else off) to answer or return a call. I called the salesman back in a few hours, and he said he would see what he could do to get us in another car. I asked him when I could come in with a text, and showed up to see what we could do to resolve the issue. He offered a couple of other cars that were crap worth about $500.00, told me they were priced at $2000.00 and they could trade in the cracked block car for up to $500 to put toward another car. My guess is that they wanted to get this car back and sell it again to another person for $2000.00 and buy it back for $500.00. I have no doubt that they knew it was cracked when they traded it in from the previous owner. they kept repeating the words "tax tow", which means we don't run it through our shops, and are not liable for anything. I am extremely pissed that my daughter bought a car for $2000.00 from this dealership and it only lasted two weeks and the best they could come up with is offering a 93 "reliable" Honda accord for $2000.00 with up to $500.00 trade in, or "why don't you keep filling it up with antifreeze and drive it around until I can find something else." This started on December 28th, 1 month ago, and I still have not heard back from the manager, or the sales rep. Do Not Trust!!!!!!

They run through the deal so fast and don't disclose pricing. After the whirlwind is over you discover they over charged you for everything and they are less then willing to help.