Tim Dahle Bountiful

Great experience getting my truck maintenance. I was in and out quickly. Great waiting area and everyone was very friendly. I bought my truck here and couldn’t be happier with the experience and the truck.

Scheduled a service appt a couple days ahead. When I got there they were ready for me. The service was done where I could see what they were doing and they had at least 3 techs, one doing the oil change and the others doing a inspection of the rest of the truck. They completed the service, top'd off the windshield fluid, checked the battery and had me on my way before I was able to finish my coffee.

!!!DO NOT SHOP HERE AND PLEASE READ!!! This is hard to write as it could have been avoided. I purchased a 2019 Ford Ranger with less than 25k miles from this dealership on 5/31/23 from out of state (CO). they told be the things I wanted to hear and the truck was appealing as it had some nice upgrades. I then was told the advertised price is only for financing customers while I wanted to pay cash I entertained them and moved forward on the deal. Upon closing on paperwork pretty late in the evening so I could hep them out by getting another sale for the month I kept encountering more and more "fees" associated with the sale. They were able to help out on a few of them and assured me their hefty inspection covered a whole list of items that Brad read off to me, so it did give me a little comfort buying from out of state. Needless to say that inspection was a lie and upon receiving the vehicle it had A LOT of issues for an A+ quality priced vehicle. such as: I was told the vehicle would be detailed and it was not at all. which allowed me to find the remnants of vinyl graphics "etched" all over the truck, including a dragon on the hood. A pretty aggressive vibration around 55-65mph. Body damage on both lower rear portions of the truck bed. Damage on the roof with visible rust. Missing safety equipment on the front of the vehicle. Crumbs and other debris under seats and stuck in between trim pieces. A cracked right rear tail lamp that also has the "radar" built into it. Stains on the drivers seat and passenger seat. Lastly in the past day the front brakes have begun screaming like a banshee while reversing. To make the situation even better they have pretty much ignored me until finally getting a hold of Mitch (online sales manager) and he told me he was going to reimburse me for a detail if I get one performed locally in CO, and he had a friend at Ford to help with a taillight and lastly the GM would help with vibration. I responded with "that is great but there is still substantial body damage to the truck bed that was not disclosed and i would like the fee paid for the "inspection" refunded back to me". Well after about 2 days of radio silence I got in touch with Mitch and he informed me "they didn't make enough money on the deal to help out". so it looks like that was just more lies told to me. I put trust in Micheal, Brad, and most of all Mitch and the dealership to make this out of state deal happen on what appeared to be a nice truck with less than 25k miles, but they are crooks and clearly don't care about customer service and will tell you lie after lie to make a deal happen and their wallets fatter. I hope by writing this and continuing to write reviews and file complaints with the BBB I can save someone else from having an experience like mine by just shopping elsewhere. I REPEAT, DO NOT SHOP HERE!

1st they advertised one price and then when we went to start negotiations. They started at a price $2500 over advertised price. They said that the advertised price was the wholesale price and that the vehicle I was purchasing had been ran through the shop and that's is why the price is different. They said parts were ordered for the vehicle. When I later followed up on the parts. They claimed they didn't have any parts coming and no repairs had been part of the deal. Worse over two months later still hadn't paid off my trade in and now I have a late payment.

Great customer communications, we've taken our Murano the since purchase. They always are through and consice. We recommend them to our family and friends. Thanks Nissan

These guys are incredible & really stuck their necks out to help me. Incredibly honest & made the whole process of me buying a car for the first time so much easier. Ryan, Jason, and Austin are so incredible & I’m so grateful for all their hard work. Thanks for taking me to Dutch Bros during our test drive!!

Very friendly staff as soon as I pulled up. Eager to help but not overly pushy. Our sales rep, Alex Mize went above and beyond for us and we are so grateful. Very helpful, very friendly, professional, funny. He's the one of the best sales representatives I've ever had!

One of the worst experiences we have ever had. Not only we’re we lied to during the test drive about the functions the car had, but for over 2 weeks they kept telling us they were working on the problem, just to get told that function wasn’t available to our car and then played as if they never told us that, though we have text proof. Then took the car to get a scratch fixed and some stuff cleaned off the car that was there when we bought it brand new. They told us it was done and when we got there they didn’t do it at all , so now we have to take it back again.

Friendly staff, somewhat good service, not very informative and process was a bit confusing as a first time buyer. I had to ask several questions to understand how everything works and how to do certain things however they were patient and made everything work from start to finish, even fixed additional broken things free of charge (quickly & charged vehicle 100%)

The service department is very knowledgeable. I trust them with my car. They seem to be reasonably priced. They replaced my battery that was acting up.