Tim Dahle Bountiful

I was in the need for a used car and found the perfect one to fit my needs. I found the entire process to be smooth, easy, and honest in purchasing my 2019 Ford Fusion. I felt they (the entire team) were upfront with all the costs and fees associated with the purchase of my vehicle. We were impressed with the "Forever Warranty" which made us more comfortable in buying a used car. I worked with Trey and Jacob in sales, and both guys were helpful and knowledgeable about the vehicle. My wife and I then worked with Ryan, the GM, with the overall pricing of the car and he gave us a great deal that worked with our budget. Everyone was friendly and made us feel like we mattered and that they had known us for years. We appreciated the low pressure sales and laid back vibe. We will definitely recommend this place to others and will buy from here again!

Isaac was great. Sat and talked with me while all the particulars were being worked through. Made my time go by really fast. Was in a new car the next day. Jake was able to get my monthly payments $100 below my budget, even with adding warranties! Very satisfied. <3

STOP! GO ON TO THE BETTER BUSINESS BUREAUS WEBSITE, READ THOSE REVIEWS AND LOOK AT THEIR RATING! It's an F! F,F,F,F!!!!!!!!!!! I hope I can help many by posting this review! This car lot needs to be shut down IMMEDIATLEY! I got taken May 27, 2023 of this year and I'm at an age, I'm never going to be able to recover from the situation they put me in!.I can't even keep the job I love because I cannot afford the gas and upkeep for the car they slammed me into but I also can't find a job making enough to make the car payments! They completely ruined my life for the rest of my life! "ALL FOR THE DOLLAR" NOT ONE OF THEM HAS ANY CARE FOR THEIR CUSTOMERS , "NOT ONE!" For the customers with good reviews , I would look into your contract a lot closer because they are out for blood , no one that goes here is getting off easy, they will take you for everything they can , and the worst part is, they sleep better at night knowing they made an extra x amount dollars , ALL OF THEM ARE LIARS and CON ARTIST! I received a letter in the mail stating they wanted to purchase my Nissan Rogue for an x amount of dollars and that they would finance me a brand new one at %0. The salesman informed me that the letter was from the prior weekend but that he would talk to his boss and see if they could still honor it. He got back on the phone and said "His boss had thousands of dollars left over from the sale and they would still honor it and to come down. I told the salesman I love my Nissan Rogue that I currently have , I'm just hoping to get leather because I have grandkids and clothe is too hard to keep clean. When I arrived he had a beautiful Nissan Murano pulled up and ready to go. He was also excited to tell me it was going to get better gas mileage than my Rogue , that it was a 3.3 instead of a 4 cylinder. Because I had also told him on the phone that I use my car for work and so I need a car with great gas mileage that takes regular gas. I took it around the block , and was ready to take their offer that the letter stated. He came back to tell me I was twenty-thousand negative , but not to worry he had two perfect cars that were bought way book and would eat up all my negative equity and would get me into a good situation, and make it so I wasn't tipped. "TIPPED is the exact words they ALL USED! The salesman showed me the Lexus on line and said it wasn't there, but that he would go get it,as soon as we agreed on numbers. From there it all happened so fast! We did some negotiation , he introduced me into finance , said he was going pick the car up. Meanwhile I had at least 15 employees on me , shaking my hand telling me congratulations on my new car, reiterating what a better situation I was going to be in, and how I wasn't going to be tipped anymore, over and over. When I went into finance , he told there were camera's to protect him and I both. So I asked him on camera ," Am I going to be in a better situation?", not so tipped. He said yes .When were done, the salesman walked me out to the car, opened the door and basically shoved me in it ,no walk around , no test drive , just shoved me in and closed the door. I said wait what if I don't like it. He said take it camping , if you hate it , which you won't , bring it back and we'll get you into something else. The car was disgustingly dirty, I couldn't even see out the windows but it gets worse!It shakes like crazy on the freeway, it has balled.splitting tires, a cracked windshield, scratched rims, burn holes, when I go through the car wash the interior fills up with water, the paint is peeling off,you can clearly see where they bonded it back together , over spray is on everything, there are parts hanging below, the maintenance warning has been on since day one!When I told the salesman I didn't want it, he didn't care. They offered to fix my windshield!I'm stuck with a $54,000 car and I still owe them another $1000! THEY GOT ME GOOD!

Jason and Andrew, are the best consultants; they know their vehicles, and have help us replace our totalled car

Awesome service! Love the transparency and honesty. Shopping for cars is already stressful enough and the stress free environment was exactly what we need to see in more dealerships. Keep up the good work!

Worse customer service I have ever experienced. They are deceitful, will admit that they lied to you but won’t apologized or tried to make things right. Everybody on the sales team and the general manager are very unethical, unprofessional and very rude. Don’t believe anything that comes out of their mouth, lie after lie that’s all they do. I will never set foot in that dealership.

Add $1,800 to their listed price for the "no worry warranty" they make you buy. They tell you that if you finance with their preferred lender, you can save $1,000 -- which is totally false. They won't disclose all of their fees to you until after they make you wait for hours. Even though you ask repeatedly to see all their fees and the interest rate, they won't tell you. Instead, they play this game where they write down numbers and a monthly payment on a piece of paper, and then they go away for 30 minutes to talk to some bro in the business office. Then, after going back and forth, and waiting for three hours, you finally get to see your interest rate which is 2% higher than you can get elsewhere. Then, without disclosing to you, they will try to slip in an extra $600 for a theft recovery plan system and a third pulsing brake light. When you protest, they make you wait again while they go talk to the bro in the business office, because they don't know if they can take off those extra fees. Don't waste your time. Shop somewhere else.

Everyone was super friendly and made the process feel like you were working with friends instead of just being a number at a dealership. Jason was super great to work with and helped ease our worries about the purchase and Michael was also great to work with. Jason just needs to make sure there is Diet Coke next time.

Great experience getting my truck maintenance. I was in and out quickly. Great waiting area and everyone was very friendly. I bought my truck here and couldn’t be happier with the experience and the truck.

Scheduled a service appt a couple days ahead. When I got there they were ready for me. The service was done where I could see what they were doing and they had at least 3 techs, one doing the oil change and the others doing a inspection of the rest of the truck. They completed the service, top'd off the windshield fluid, checked the battery and had me on my way before I was able to finish my coffee.