Hawk Ford of St. Charles

Years ago I had a meeting with Edsel Ford about dipsticks......the result: dipsticks were modified with holes drilled to help read oil level better...….and I have owned lots of Ford vehicles.....starting with my '49 8N Ford Tractor and my "53 Ford Pickup...… With that background, I have to say that the $$ 385.00 key fob for our '17 EDGE is the DUMBEST thing Ford Management has ever done...…...all so I can have a key forb like a Mercedes. Go back the simple electronic key like I have in my '12 Expedition. For 70% of the cost of a Mercedes you get 95% of the value in a FORD--Be who you are---dump the Mercedes Key Fob. Rich Brennan

I felt that the sales person should have known a lot more about the product and trucks onsite. Another dealership did a much better job walking me though the f150 options and comparisons. The only reason i purchased at Hawk was pricing. I had a few alterations on my new truck as well and was given an eco sport as a courtesy vehicle. If i knew that I would have been driving that for a week it would have impacted my purchase decision. Also my wife recently purchased a Subaru and was walked through how everything in the vehicle worked i did not get direction just a set of keys. I figured it all out on my own but it would have been nice to have had that.

As always Steve Staub took care of my Escape perfectly. He made sure all of my concerns were addressed. His knowledge, efficiency and caring spirit are truly amazing. That is why I am a Hawk fan. No pun intended!

Service department was very helpful. Steve the service manager was very knowledgeable. Over all a wonderful experience, And will definitely be returning for any further services I need in the future.👍

great job as always. Service visit went smooth. Good quality and customer service. I always service my Fords at Hawk and was also able to bring my Lincoln there as well

Serpentine drive belt went out. Had it towed to Hawk St. Charles. They took care of warranty work ASAP. Tom in service dept. knew we needed the car. They went above and beyond just the emergency service. Bought from them and will keep buying from them. Thank you, Loyal Ford owner

The ease of doing business with Bill was outstanding, Got the pricing needed and did not take a lot of my time to get vehicle purchased

Completely satisfied. This was a routine service visit.

I would like to compliment Kirk on a well executed transaction. Kirk did a great job of getting me all the information I needed and minimizing the entire time it took to finalize the purchase.

I have Ben dealing with nick lach for a long time and I trust him and the people he works with I like all the people I felt with at the dealership that are all very knowledgeable about all your cars and trucks