Reviews
Great experience with Brandon
Had a great experience. All members of the staff were very friendly. Brandon was my sales guy and he was absolutely amazing. Very personable and even checked in me a few days after i bought the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Laura, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!
Drove 2.5 hrs to purchase available Carnival to then be...
Drove 2.5 hrs to purchase available Carnival to then be charged 10K over advertised price. Was told "sorry that's the market"- worst experience with a dealer. Would give zero stars if offered.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Klaryssa was one of the best sales person I have worked...
Klaryssa was one of the best sales person I have worked with. Not only did she get me the best deal but she got me in and out. Klaryssa was easy to talk to and she knows her cars go see her for your car needs. Thanks again Klaryssa keep being great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our Staff Klaryssa took such great care of you, Armanii! We hope we can continue to be of service to you down the road! Safe travels!
Dorian one of the best salewoman I ever had! I told her...
Dorian one of the best salewoman I ever had! I told her where I needed to be with monthly payment! Showed me a few options to pick from. Never thought I could this many options to choose from with my monthly payment. I am beyond happy with my purchase!! I highly recommend purchasing a vehicle from her. WILL COME BACK IN THE FUTURE!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad to hear our Staff Dorian took such great care of you! We hope we can continue to be of service to you down the road! Thanks for the recommendation, and have an amazing day!
Big Help
I worked with mike foster and Q They were great people to work with. Helped me a ton. Thank you guys for all your hard work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sugar, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Buy from Fishers
Had a great experience dealing with Juan and Adam. This dealership treated me like I was family and I will send all my friends and family to see them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Easy Purchase
I have been leasing a Kia for 3 years and I was coming up on lease end. I worked with Alex to figure out my best move with the used car prices being so high. He was very helpful in getting me the numbers needed to move forward with a purchase. The process was smooth!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're glad to hear our Staff Alex took such great care of you, Allie! We hope we can continue to be of service to you down the road! Safe travels!
Highly Recommend Napleton Kia in Fishers, IN
Got fed up with maintenance cost for my Mercedes CLA250 and had interest in a Kia K5. Napleton had one I liked. My sales person was Carlos. He was so easy to work with, very informative on features, and was working his rear off to try to get me in the car. ..and we succeeded! Bryan his manager was also interested in making the deal work. Adam the credit manager went above and beyond to get a good loan rate and I believe he did. Just a great experience buying from them, since it’s often not the case with other dealers. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
5 stars
Wonderful buying experience! From the start to finish I was greeted by the manager and checked periodically throughout my visit. I would definitely recommend going here for a great deal!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
The service department is lacking on customer service it...
The service department is lacking on customer service it should not take two or three hours to change oil.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us your honest feedback. We regret to learn that you did not have a more positive experience with us. We always strive to provide excellent customer service and your feedback helps us improve. Please reach out to us at (317) 863-0029 so that we can work with you to resolve these issues to your satisfaction. We hope to speak with you soon. Take care!