Napleton Kia of Fishers

Amazing experience! Dorsen was an amazing sales guy. He really helped us out and explained everything and really helped smooth the process for us. 10/10 would reccomend.

Great staff great pricing. Had the car we needed and worked with us on price.

Terrible experience here. Bait and switch tactics. They will up sell you on everything and take advantage any chance they get. Do not buy your car from here! Upsold 10k more than MSRP

This was the best car buying experience that I have ever had. They came down to meet our budget and still give us the car we loved.

Connor was amazing help us get our first vehicle. Highly recommend going to Connor for any and all your buying need.

I would highly recommend asking for Dorsen! He was absolutely fantastic throughout the entire car buying process working with whatever I asked, whenever I needed it done. Amazing person!

Great service. Thanks Juan for the help. They helped me get approved with the best rate.

There's a Nissan Murano listed online for 18,590. It has been there for 79 days. I called to make sure it was available and John Derrick said it was and it looks good. I arrive within the half hour and Jordan is the next salesman on deck. I ask to see the car and i see that a piece of trim is falling off. I said "that needs to be fixed". I drove it and liked it. I asked them for their best price and they come back with "Well we have some repairs in this car and we cant let it go for less than 21,500". But the car is listed online for 18590. Yeah but we have these repairs, but let me call my manager. Come back "We can do 19,500". The definition of bait and switch. Absolutely embarrassing we have companies doing business this way.

Watch out for the bait and switch tactics. I was in negotiations several days on a car, had a trade in with positive equity, and offer cash down to get payments and terms in my budget I allowed myself. They would barely budge. Sales manager discount car down but added an inspection and cleaning fee of $1500. I told them I would not pay that fee and to remove it. They said they can’t go any lower in the car. I said ok it’s not for me then. Next day I get a message saying the GM is looking at the deal now and he can make the call if they can go lower. I was happy to hear this, I didn’t hear anything more that day, then the next day sales guy said when can you come get it? I said do we have a deal. He replied yes. I clean up my trade, drove an hour away from home, only to get there and be told same deal as a few days ago, oh and some one is on a test drive with it so I better sign the deal. I said they can have the car, I was told the deal was a go and agreed upon by both parties. Sales guy said hold on wrote my deal down again and took it back in the manager office. 15 min later he comes out and says we got it! I look at the paper and yep they finally took the $1500 off! But wait! They just added back into the car price??? Nothing changed, apparently I’m an idiot, maybe I really am! Sales guys says this is a xxxx of a deal! Take it! We are LOSING $1000 on this deal! Right! I bet! I walked away, the other guy can buy it, maybe he did, maybe he didn’t. Cars been in there lit over 40 days, was driven so often the battery was dead. Talked to two other dealerships as I was out and about looking at other cars told them what was going on and the both said watch out for those guy. Bad business practice. Lesson learned I guess.

They did not want to work with me, kept ignoring me. Referring me to random workers and I just walked around with random people no one was helping.