Napleton Kia of Fishers

I received the worst service from this dealer that I have ever received from any other business! Not only did they not do the service I requested. Despite telling me they had the parts for a recall on site they did not and told me I would have to wait for the part to arrive and schedule another appointment. I had driven about 60 miles to get there! I had ask for an oil change and they completed that in about two hours and then told me about the lack of recall part(s). As usual they also provided a list of technician suggested service. Much of the list had already been completed (they did not ask me or check the Carfax report). I understand that one of the suggestions is not to be done per Kia) I can't believe this organization has remained open for the years they report

Dorsen was an amazing sales representative. He was able to get us the exact car for the exact price we were looking to pay. If you’re looking a great deal ask for Dorsen.

Amazing experience! Dorsen was an amazing sales guy. He really helped us out and explained everything and really helped smooth the process for us. 10/10 would reccomend.

Great staff great pricing. Had the car we needed and worked with us on price.

Terrible experience here. Bait and switch tactics. They will up sell you on everything and take advantage any chance they get. Do not buy your car from here! Upsold 10k more than MSRP

This was the best car buying experience that I have ever had. They came down to meet our budget and still give us the car we loved.

Connor was amazing help us get our first vehicle. Highly recommend going to Connor for any and all your buying need.

I would highly recommend asking for Dorsen! He was absolutely fantastic throughout the entire car buying process working with whatever I asked, whenever I needed it done. Amazing person!

Great service. Thanks Juan for the help. They helped me get approved with the best rate.

There's a Nissan Murano listed online for 18,590. It has been there for 79 days. I called to make sure it was available and John Derrick said it was and it looks good. I arrive within the half hour and Jordan is the next salesman on deck. I ask to see the car and i see that a piece of trim is falling off. I said "that needs to be fixed". I drove it and liked it. I asked them for their best price and they come back with "Well we have some repairs in this car and we cant let it go for less than 21,500". But the car is listed online for 18590. Yeah but we have these repairs, but let me call my manager. Come back "We can do 19,500". The definition of bait and switch. Absolutely embarrassing we have companies doing business this way.