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Napleton Kia of Fishers

(589 reviews)
Visit Napleton Kia of Fishers
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 715-3093 (888) 715-3093
Used (888) 801-2359 (888) 801-2359
Service (888) 810-2793 (888) 810-2793

Reviews

(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Fishers from DealerRater.

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0 stars. Service dept is a joke. Liars, lazy, and...

0 stars. Service dept is a joke. Liars, lazy, and worthless. I reported two of their employees to BBB. Campbell & van Gordon awful employees lies

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

The service department here was amazing. They were able...

The service department here was amazing. They were able to get my oil change, tire rotation, and brake pads all done very quickly. Thanks to the entire Kia of Fishers service team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Kia of Fishers as your first choice for all your vehicle needs. If you have any further questions, please give us a call. We're always happy to help!

Amazing service!

The service department here was amazing. They were able to get my oil change, tire rotation, and brake pads done in a hurry without me having to waste an entire day. Thank you to the entire service department at Kia of Fishers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Matt. It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton Kia of Fishers and we hope to see you again!

best experience I ever had at a car dealership !!!

came into Napleton Kia of Fishers walked in and I greeted by Klaryssa! She is the best! She knew her product knowledge. I highly recommend stopping in and asking for Klaryssa!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Paul, we're glad to hear you found our staff, Klaryssa to be so informative and helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton Kia of Fishers!

Great experience!

Mitch was so nice and very helpful in finding me my car! He was patient with me as a first time car-buyer and listened to everything that I wanted. I would highly recommend purchasing from Napleton Kia and Mitch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Emma. Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience and are glad to hear you had a great experience under the assistance of Mitch! We hope to see you again!

Great experience

I was very happy with my experience at napleton Kia. I owned one several years ago and decided to get another. I told Aaron what I wanted and he looked out for a month for me to find the car I wanted which was no easy task in this car shortage. It took several weeks but we finally got it done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Leila, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

If you want a new car pull up to Kia dealership

Very friendly environment had a nice variety of cars if you come here ask for “Q” “G” or “Caleb” very great salesman very good social skills thanks guys and I appreciate my new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

Klaryssa is the best!

Klaryssa is the best! Brought my Kia carnival from her! I came in knowing what I wanted she got straight to the point! Hands down the best I ever had to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Liz, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

Napleton Review

George helped me greatly with all of my needs. He greeted me as soon as I walked in the door with a smile on his face. He helped me with some service I needed done and helped me get an extra key. I will be returning and recommending this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lily, thank you for your kind review; we are happy to pass along your comments to George here at Napleton Kia of Fishers! If you have any further questions, please give us a call. We're always happy to help! Take care!

Great service!

G and Brian were great. They were quick, friendly and helpful. Ask for them if you come in. I’ve only had Kia’s for the last 5 years, and my second Soul. Love them and loved G and Brian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Have a great day!