Reviews
Carlos helped me with my lease buyout today. He took his...
Carlos helped me with my lease buyout today. He took his time and answered all of my questions. He was both friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Rwallace, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
My experience w Alex was great. Hands down the best. Did...
My experience w Alex was great. Hands down the best. Did not have to wait long in and out no problems. Thank you Alex & Matt
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to hear that we were able to get you back on the road so quickly! Thank you for choosing Napleton Kia of Fishers and we hope to see you again!
Bought a new Kia Sorento back in March and it was the...
Bought a new Kia Sorento back in March and it was the worst experience I've ever had with a dealership. The red flags started almost immediately and we should have walked away but we liked the vehicle. The first issue we had was after the test drive we went in and told them that we found one 1 hour away much cheaper so they almost immediately matched the price. Great right umm not so fast! So we said yeah we will take it then that's when the problems started the salesman came back after shaking hands on the deal and said that he couldn't do it and it would be $1100 more lol. After arguing we agreed to $550 more which was crazy but again we liked the car 😌. After all that we get home and realize that the price they actually charged us for the car was an additional $1000 on top of the $550 we did not catch it so shame on us but please be very cautious doing business with these guys they have no problem with cheating you out of your money. BTW this is first review I have ever written and it took me reading others that convinced me to write one.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
G Higgins was super friendly, very knowledgeable, and...
G Higgins was super friendly, very knowledgeable, and helpful! Everyone else we encountered was super friendly too! They were able to work with us to get us a good deal!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Went to purchase a new car and had the pleasure of...
Went to purchase a new car and had the pleasure of dealing with Chad and Dorian who took me down the express lane. Thanks Kia officials.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear Chad and Dorian took such great care of you, Bobby! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!
Carlos was absolutely wonderful!! Highly recommend him...
Carlos was absolutely wonderful!! Highly recommend him and the dealership. Willing to work with you, actually listens to you. Not your typical dealership, they make you feel like friends and family. Thank you for the positive experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Aramsey, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Carlos was so helpful! We hope you continue to choose us for all your automotive needs! Take care!
Juan was awesome! I had a several questions about buying...
Juan was awesome! I had a several questions about buying my first car; and he was able to answer all my questions and any doubts I had going on! There’s no doubt I’d buy my next car here. Really recommend for anyone looking for a good car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Juan here at Napleton Kia of Fishers! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mitch was excellent to work with , very fun,treats...
Mitch was excellent to work with , very fun,treats everyone like family!! Maria is excellent to, the first woman ever to sell me a car and I’m 59. She’s great!!!!!! Adam is great he was amazing getting me Financed!! Good experience overall!!!! They went out of their way to make sure I had a good car buying experience. Highly recommend!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Good car buying experience from the sales consultant...
Good car buying experience from the sales consultant (Quan and George) to the finance office (Matt). Took a little longer than I would have liked to get to the paperwork, but that was to be expected. I am happy with my vehicle so far and would highly recommend Napleton Kia of Fishers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate you choosing Napleton Kia of Fishers! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Alex was very helpful, my daughter and son-in-law got...
Alex was very helpful, my daughter and son-in-law got there five minutes before closing but he let them test drive the car they were interested in. I was able to buy the car the next day. The finance guy was also very nice. A+ Transaction!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Connie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!