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Napleton Kia of Fishers

(589 reviews)
Visit Napleton Kia of Fishers
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 715-3093 (888) 715-3093
Used (888) 801-2359 (888) 801-2359
Service (888) 810-2793 (888) 810-2793

Reviews

(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Fishers from DealerRater.

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Aaron Crawford was an excellent, very professional...

Aaron Crawford was an excellent, very professional salesman. He went the extra mile to make sure everything was exactly what my family wanted and needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jon, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Rachid was awesome to work with! Very helpful and...

Rachid was awesome to work with! Very helpful and professional! We came from Central Illinois to purchase our Forte and he was very helpful and made it a great experience! Would recommend Rachid to anyone purchasing a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

The GM, Mike and the Sales Manager George were very...

The GM, Mike and the Sales Manager George were very thorough during our time here! Their communication was top notch and I would recommend any first time buyer to visit this location! My sales person was G and he also communicated with me through the entire process! A great way to make a first time buyer feel special!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mitch was a great salesman and we are very happy with our...

Mitch was a great salesman and we are very happy with our purchase!! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear our Staff took such great care of you, Tom! We hope we can continue to be of service to you down the road! Safe travels!

Our Sales Rep Brandon Burrell & Mngr Brian Goins both...

Our Sales Rep Brandon Burrell & Mngr Brian Goins both we're very efficient kind & helpful. Our experience was Fantastic...We are both very pleased & satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Very nice

This place is like none other. They are so nice and seem to really want you to have a great experience. Thank you for the smooth process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're glad to hear that everything was completed to your satisfaction, Mike! Please let us know if there is ever anything else we can assist you with.

Very professional

Thank you Alex for your professionalism. I appreciate your time and effort. It seems like you actually care about the experience as well as the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, we're glad to hear our Staff took such great care of you, Aaron! We hope we can continue to be of service to you down the road!

Mister

Great staff access limited - easy transaction and quality vehicles. I would definitely recommend Napleton to anyone looking for an easy stress free experience. Well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Fred, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Sold!

Carlos was great listened to my needs in a car perfectly and help guide me to the perfect new ride for me! My experience over all was phenomenal!!! Definitely Recommend! Pricing is the best in the State on all there cars by far!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jerry, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Kia of Fishers! Thanks for the recommendation, and have an amazing day!

Very professional

Aaron is a professional. He is knowledgeable, has great energy and is never pushy. The car buying experience was very comfortable. Ask for Aaron when you go in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Nick, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!