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Napleton Kia of Fishers

(589 reviews)
Visit Napleton Kia of Fishers
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 715-3093 (888) 715-3093
Used (888) 801-2359 (888) 801-2359
Service (888) 810-2793 (888) 810-2793

Reviews

(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Fishers from DealerRater.

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Kia Napleton Fishers was extremely amazing and friendly....

Kia Napleton Fishers was extremely amazing and friendly. Nathan did great explaining everything about the car and was very knowledgeable. I would recommend and comeback here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. We hope you continue to choose us for all your automotive needs! Take care!

Had a great experience with Nathan. He is very friendly...

Had a great experience with Nathan. He is very friendly and very helpful and knowledgeable with Kia’s. Will highly recommend him and the dealership . Nathan is great salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Nena, we appreciate your positive review. Thank you for taking the time to let us know how we did. We hope you have a great day!

Very nice facility...would have appreciated one thing but...

Very nice facility...would have appreciated one thing but asked several employees with no results. Asked for "hamster" and was told no after buying car???

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive star rating, John! If you have additional questions please reach out to us directly. We hope to be of service to you again! Take care!

Nice and quick service. Someone comes up to you right...

Nice and quick service. Someone comes up to you right away. Very friendly and test drives for the type of car I was looking into right away even with no appointment. Great place to buy my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

Rachid was a Pleasure to work with! He’s extremely...

Rachid was a Pleasure to work with! He’s extremely friendly, knowledgeable and helped us get the new car we wanted. Also, a big Thank you to John and Russ for all of their help along the way! Napleton Kia customers for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Brian! It is great to hear Rachid and John were knowledgeable and pleasant to work with. We hope to see you again!

The team at Napleton in Fishers were so friendly, kind,...

The team at Napleton in Fishers were so friendly, kind, and actually listened to what I had to say. Devin, Chris, and Brandon were always willing to help explain anything. Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our staff is dedicated to delivering outstanding service to all of our guests so we're glad to hear you found that to be the case. We hope you continue to choose us for all your automotive needs! Take care!

Rachid was extremely helpful and nice. He provided me...

Rachid was extremely helpful and nice. He provided me with clear information and provided the carfax without me asking for it. He made my car buying experience quick and painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your review! We're happy Rachid could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rachid was awesome! Best and fastest process of any...

Rachid was awesome! Best and fastest process of any dealer I've ever been to! Was not pushy and did not try to sell us something we didnt want

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy Rachid could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

Devin from sales and Andy from service were great to work...

Devin from sales and Andy from service were great to work with! Andy was efficient and got my car done in record time! I expected to be at the dealership for hours. Devin my salesman was generous enough to walk me through some hiccups I was having with Android Auto! Great experience, and highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience working with Devin and Andy! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Rachid made our car buying experience pleasant from start...

Rachid made our car buying experience pleasant from start to finish. He was knowledgeable about the vehicle and patient in answering all of our questions. We did not buy the vehicle the first time we went to the dealership. Rachid was appropriate with his follow up, which made it easy to return and purchase the vehicle from him and Napleton. When we got to the price negotiation, Matt joined Rachid and did an excellent job discussing options to make sure we made a good decision for our family. He was straightforward and fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Chad! It is great to hear our Staff was knowledgeable and pleasant to work with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Have a great day!