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Napleton Kia of Fishers

(589 reviews)
Visit Napleton Kia of Fishers
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 715-3093 (888) 715-3093
Used (888) 801-2359 (888) 801-2359
Service (888) 810-2793 (888) 810-2793

Reviews

(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Fishers from DealerRater.

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Nate met me at the door and took care of all my needs...

Nate met me at the door and took care of all my needs from the first moment I arrived! He couldn't have been more accommodating. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Kia of Fishers! If you have any further questions, please don't hesitate to reach out!

Good people over at Napleton Kia of Fishers! They are...

Good people over at Napleton Kia of Fishers! They are friendly and transparent about their prices, and explain what things are and how things work. Devin and Ty were both very helpful in the sales department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jordan, it's great to hear you enjoyed dealing with Devin and Ty! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We had a great experience with Napleton. Devin and Flexis...

We had a great experience with Napleton. Devin and Flexis were great. We had never dealt with this dealership before. Awesome especially with the Covid virus. Everything was clean and they made sure we were comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What a great group to work with! Mykal, Matt and Chris...

What a great group to work with! Mykal, Matt and Chris were all able to help me to find the upgrade and deal I was looking for without any pressure. Shout out to the service team too! I know they all do amazing work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jess, thank you so much for your feedback! Mykal and all of our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

The sales guy was great. He was honest and extremely...

The sales guy was great. He was honest and extremely helpful. Being a Kia dealership he did not have much experience with trucks but he was able to find the necessary information.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Rachid was very nice and knowledgeable.He Came in on his...

Rachid was very nice and knowledgeable.He Came in on his day off to take care of us. I would recommend anyone interested in purchasing a new or used Kia to go see Rachid!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Have a great day!

Great service, prompt response time to questions and...

Great service, prompt response time to questions and streamlined process for the vehicle purchase! Very knowledgeable staff! I would highly recommended Napleton Kia of Fishers!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton Kia of Fishers and we hope to see you again! If you have any additional questions, we will be more than happy to assist you! Safe travels!

I really enjoyed my experience working with Devin At...

I really enjoyed my experience working with Devin At Napleton. He was patient with me wanting to do my homework and he was knowledgeable about the cars. I will definitely be back and will refer my friends. Chris in financing was wonderful and resourceful as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for letting us know how we did. We're so pleased to hear that you had such a great car shopping experience with Devin and Chris. If you need anything else, we're always happy to assist. Have a wonderful day!

I had a excellent experience today and prior visits. Andy...

I had a excellent experience today and prior visits. Andy in service always makes sure I am taken care of. He goes above and beyond. Devin could not have been mote helpful. These gentleman are a asset to you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sara, thank you so much for your positive comments about Andy and Devin! Please don't hesitate to reach out if there's anything additional we can do for you. Until the next time we meet, take care!

Nate was awesome, no sales pressure,just a great person.....

Nate was awesome, no sales pressure,just a great person.. Thanks for the great job that you did. Not your typical car salesman. Nice atmosphere also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Chris, we appreciate your response to Nate's outstanding service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!