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Napleton Kia of Fishers

(589 reviews)
Visit Napleton Kia of Fishers
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 715-3093 (888) 715-3093
Used (888) 801-2359 (888) 801-2359
Service (888) 810-2793 (888) 810-2793

Reviews

(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Fishers from DealerRater.

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Rachid was very knowledgeable and friendly. He was...

Rachid was very knowledgeable and friendly. He was patient and allowed us to take our time with our purchase. He provided us with good information and when he didn’t know something he looked it up and followed up. Would be happy to do business with him again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a great day!

Rachid is clearly a superstar! Rachid is knowledgeable,...

Rachid is clearly a superstar! Rachid is knowledgeable, no pressure, and very patient. An expertise in his field and has made this whole process an easy one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Rachid was very helpful and knowledgeable! Did great...

Rachid was very helpful and knowledgeable! Did great answering all of my questions, and knew exactly how to find what I was looking for! Definitely recommend Rachid and this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Rachid was professional, but each purchase made here...

Rachid was professional, but each purchase made here always involved me doing excessive follow up to complete the purchase. I have a very Neutral recommendation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Nate was great. Really helped out and was very...

Nate was great. Really helped out and was very professional. He displayed excellent knowledge concerning the vehicle we were looking for! We plan to return again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Here at Napleton Kia of Fishers, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Friendly and knowledgeable guys. Everything was done in a...

Friendly and knowledgeable guys. Everything was done in a timely manner, all great! All our questions were answered to full satisfaction. Before we left, the car features were fully explained and we were good to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership. Looks very clean and friendly staff....

Great dealership. Looks very clean and friendly staff. Highly recommend this dealership. Nathan helped us with making the correct choice that best suits us. Great service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at Napleton Kia of Fishers, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

We had great service with a professional and polite...

We had great service with a professional and polite employee. He explained everything in detail and was very nice. The atmosphere is very welcoming too.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

We had great service all around from the time we walked...

We had great service all around from the time we walked in until we signed for the car. Devin did a great job answering all our questions and informing us of all the options. We loved our experience here.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Alisha, thank you for the review and high star rating! We're so pleased to hear you had a positive experience with Devin! Feel free to reach out to us if you ever need anything else. Have a fantastic day!

I worked with Ty Gregg on a used Toyota tacoma. I could...

I worked with Ty Gregg on a used Toyota tacoma. I could not get in until the weekend so he took the truck off the line and hid the keys. Great guy great deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!