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Napleton Kia of Fishers

(589 reviews)
Visit Napleton Kia of Fishers
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 715-3093 (888) 715-3093
Used (888) 801-2359 (888) 801-2359
Service (888) 810-2793 (888) 810-2793

Reviews

(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Fishers from DealerRater.

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Had a really great experience at Napleton Kia of Fishers....

Had a really great experience at Napleton Kia of Fishers. Rachid worked hard to get me the best deal without the pressure of a lot of other places. Really excited to dive off in my first Kia!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you choosing Napleton Kia of Fishers! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Safe travels!

Very quick and efficient! Got me exactly what I wanted! I...

Very quick and efficient! Got me exactly what I wanted! I would would definitely recommend Devin at Kia Napleton to a friend or family memeber!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. Drive safe!

The dealership staff was friendly and attentive. They...

The dealership staff was friendly and attentive. They were knowledgeable about financing options. The staff assisted us without being pushy. I would recommend Nathan and Patrick to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Ty Gregg was phenomenal!

Ty made the process of buying a vehicle a smooth and easy process. I initially came to the dealership with a car in mind, when I found out the vehicle was no longer available Ty worked diligently to find me a car that was compatible and offered the same features I was looking for. At the end of the day Ty was respectful and advocated for me to capitalize on savings and deals that were available. Ty is also quite knowledgable about cars and maintenance as he was in service for many years. Top notch, and highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Respectful, courteous and they work with you. Best...

Respectful, courteous and they work with you. Best service department I’ve ever worked with in my 68 years. Keep me on the road and promptly help me on the rare occasion my Soul has an issue. 10 stars if I could!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Nate made buying a car easy and valued my time as a...

Nate made buying a car easy and valued my time as a customer. He went out of his way to find the exact car I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rachid was incredible! He was so helpful answering all of...

Rachid was incredible! He was so helpful answering all of our questions and showing us so many options. Hands down the best salesman I’ve worked with to buy a car. I will recommend him to everyone in the market to buy to a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nathan was friendly, knowledgeable, patient, and easy to...

Nathan was friendly, knowledgeable, patient, and easy to work with to purchase a used vehicle. I would definitely buy from him again! Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Megan, thank you for sharing your positive experience working with Nathan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rachid went above and beyond to make sure I was happy...

Rachid went above and beyond to make sure I was happy with my purchase. At first he didn’t smile so I wasn’t sure if he was the right sales guy for me. Overall, he listened to my concerns and tried to do whatever possible to earn my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy Rachid could provide you with an overall positive experience! We hope to be of service to you again! Take care!

They worked with me to get as close to my budgeted price...

They worked with me to get as close to my budgeted price as possible! The service department was also very friendly, aswell as the finance department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're thrilled you found Kyle knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help!