Napleton Kia of Fishers

It started out a Lil rough and frustrating but Rachid was very reassuring and even tho he couldn't make the deal I can originally came in for, I think I'm going to be a lot happier with the car I'm getting. I can't thank you enough for your patience and understanding today! Thanks so much for getting me a great deal and into an even better car than I was anticipating!!! And thank you to Patrick for working your finance magic and getting the best value for my trade. I really appreciate it!

Rachid was very nice and helpful. He listened and honed in on what we wanted. Would recommend him highly! Very happy! Would definitely go back for future purchases.

Competent trustworthy and professional. Have never had a bad experience at this Service Department. Service writers and Manager are very helpful and willing to do what’s necessary to keep your car running its best. Thx Napleton KIA Service

Rachid is great. He worked with us on finding a car and the getting the right price. I can wholeheartedly recommend working with Rachid and Napleton Kia.

Worked with Nate Allen on a used Optima. Walked in at a little after 3pm and walked out with financing and a new car a little after 5pm. If you have or need to buy a new car and time is of the essence, look no further than Napleton Kia and Nate. Everyone I worked with did a fantastic job.

Rashid is very helpful & friendly. He is not pushy & does not oversell you stuff you don't need. Harrison was friendly & did a nice job going through all the paperwork.

Nathan was incredibly knowledgeable throughout the process of finding and purchasing my new vehicle. Nathan took the necessary time to explain everything in thorough detail for me as a first time car buyer. His honesty and willingness to find me the best deal possible was refreshing.

Courteous service. Nate was clear and detailed in explanation of process. Pleasurable visit and transaction. The best car buying experience I have had to date. Will recommend to others.

Awesome experience, answered all my questions (I had a lot) and was able to work with me on all my needs very quickly. First time brand spanking new car buyer and very pleased with the whole experience!

As a woman, I have received such fair, kind, and respectful treatment with each and every visit to the service center at Kia of Fishers. I have been treated as a "dumb woman" by service reps at car dealerships in the past, and it was infuriating. Not here! Every time I come in, I know that I am going to be greeted with a smile and treated like a VIP! I've had outstanding experiences with with Chris (service manager) throughout the years and was wondering if I would receive the same level of service with a newer face, Nick. Nick won me over the first time he and I met. Like Chris, Nick always greets me with a smile, remembers my name, and I love his easy going personality. Whether I'm there for an oil change for my 2019 Sorento, or a costly repair on my older Kia Optima, I always receive customer service that exceeds my expectations. It feels more like dropping in to visit with old friends, than a trip to a service department in a car dealership. This is how it should be everywhere, but unfortunately, it's becoming more and more rare. I'm so thankful for their outstanding customer service I know I can count on time and time again!