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Napleton Kia of Fishers

(589 reviews)
Visit Napleton Kia of Fishers
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 715-3093 (888) 715-3093
Used (888) 801-2359 (888) 801-2359
Service (888) 810-2793 (888) 810-2793

Reviews

(589 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Fishers from DealerRater.

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Kyle was knowledgeable on the vehicle features and was...

Kyle was knowledgeable on the vehicle features and was not pushy. I was a hard sell only because I didn’t necessarily “need” to trade but he was patient and accommodating with all of my questions and gave me time to consider options... also I found out he’s single so ladies, come check out the packages he has to offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're thrilled you found Kyle knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help!

Great experience! Minimal hassle and maximum cooperation...

Great experience! Minimal hassle and maximum cooperation in getting the deal done in a manner that worked for everyone. Appreciated the transparency. Even after the sale they were helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, we are very happy to have provided you with such a transparent buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everything thing is always pleasant and comfortable....

Everything thing is always pleasant and comfortable. Everyone is very knowledgeable and helpful. Thank you for helping me figure out the best option for my situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton Kia of Fishers so helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton Kia of Fishers!

So helpful and patient with deciding on a lease vs buying...

So helpful and patient with deciding on a lease vs buying a car. He helped to determine the best option for my family. Made the process easy to understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Sandy, thank you for your positive review. We're glad to hear that you found our team here at Napleton Kia of Fishers so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nate was extremely knowledgeable and helpful. He answered...

Nate was extremely knowledgeable and helpful. He answered all my questions. He was patient and explained things very well. He worked hard to get me the financing I required.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Was a very easy buy. Staff was nice and informative....

Was a very easy buy. Staff was nice and informative. Nathan was an excellent salesman, and was fast and responsive with communication. Best car buy ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Matthew, we appreciate you choosing Napleton Kia of Fishers! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Safe travels!

Very easy to work with. Very friendly staff who worked...

Very easy to work with. Very friendly staff who worked great with our need to purchase the vehicle quickly. Very clean atmosphere with great amenities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us, Josh! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Nate was thorough, personable, and very knowledgeable. He...

Nate was thorough, personable, and very knowledgeable. He went above and beyond. The internet contact did not make sure the vehicles I was supposed to test drive were at dealership. Was very time consuming and had let her know I had time constraints. That was my only concern.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we’re happy you had a positive experience with Nate! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

Nate was honest, responsive, and went above and beyond to...

Nate was honest, responsive, and went above and beyond to provide excellent customer service. I enjoyed working with him and wouldn't hesitate to refer him to friends and family. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Chris, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton Kia of Fishers!

Ty Gregg was fantastic! He got us in our dream car at a...

Ty Gregg was fantastic! He got us in our dream car at a great price and made the process fun! If you’re looking to buy a car you should definitely go see Ty!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!