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Napleton Kia of Carmel

(446 reviews)
Visit Napleton Kia of Carmel
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 237-5104 (888) 237-5104
Used (888) 253-5536 (888) 253-5536
Service (888) 256-3593 (888) 256-3593

Reviews

(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Kia of Carmel from DealerRater.

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Picked up my new Kia Forte here. They had plenty to pick...

Picked up my new Kia Forte here. They had plenty to pick from despite hearing about shortages.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Rich, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

Got my brand Stinger here at a brand new dealership....

Got my brand Stinger here at a brand new dealership. Farah was great. Very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sherman, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

Buy a car

Rachid was awesome. He worked very hard for us. He keep calling and offering different ideas until we finally got what we wanted. He was friendly helpful and easy to deal with. I highly recommend Kia of Carmel. Great personal all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Gina, thank you for your positive review. We're glad to hear that you found Rachid here at Napleton Kia of Carmel so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

kaitlyn was such good help, she answered every question i...

kaitlyn was such good help, she answered every question i had, and was very down to earth and welcoming

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

lll

Kaitlyn was a very big help and just had all the answers...

Kaitlyn was a very big help and just had all the answers to my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Kia of Carmel. We hope you continue to choose us for all your automotive needs! Take care!

got out of there very quick and easy VERY NICE CLEAN AND...

got out of there very quick and easy VERY NICE CLEAN AND FRIENDLY. great service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

kaitlyn was very kind on the phone and was very quick to...

kaitlyn was very kind on the phone and was very quick to get me in and out. her customer service was some of the best i’ve seen in a long time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Kia of Carmel. We hope you continue to choose us for all your automotive needs! Take care!

Kia k5 2022

Ask for Beatrize!! I bought my K5 from her and she made the sell process easy and got me to the payments I need to be at!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we're glad to hear our Staff took such great care of you, Jennifer! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!

Kia Sorento 2022

Bought a 2022 Kia Sorento from Farrah! She is very professional and up front with everything! Also big thanks to Rafal with getting me approved!! Thank you kia of Carmel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Candice, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Danny is great success

danny was a pleasure working with so nice and great success. great success on buying car. he was the best and great success, very nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're glad to hear our Staff took such great care of you, Robert! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!