Reviews
Friendly staff. Service is very fast and their new...
Friendly staff. Service is very fast and their new dealership is very nice. I would highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Kia of Carmel as your first choice for all your vehicle needs. Safe travels!
Very disappointing experience. Each time we spoke with...
Very disappointing experience. Each time we spoke with the sales person the price went up. We ended up walking away from the purchase.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for your honest feedback. We do try to keep prices competitive in the market, so we are sorry you felt they were too high. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (317) 251-1441 and we will do our best to make this better.
Kaitlyn an Megen did great service an I highly recommend...
Kaitlyn an Megen did great service an I highly recommend going to this dealership 10/10 best dealership around
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car lot around
Great service from Kaitlyn and Megan! Very friendly and...
Great service from Kaitlyn and Megan! Very friendly and easy to work with! I would definitely go back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Kia of Carmel! We hope you continue to choose us for all your automotive needs! Take care!
awesome service! had a great experience! everyone was...
awesome service! had a great experience! everyone was super cool especially kaitlyn. great customer service skills!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!
The nicest dealer I've been in, it's brand new & so...
The nicest dealer I've been in, it's brand new & so gorgeous, && it's Kia! Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Patty, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
New facility is gorgeous & I love my new K5. Thanks...
New facility is gorgeous & I love my new K5. Thanks again to Kia of Carmel.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jenny, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Bought my new Carnival here. Not easy to find one but...
Bought my new Carnival here. Not easy to find one but somehow, Kia of Carmel seems to get them in. Great looking store & friendly staff made buying easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Mitch, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Great experience all around! Got my new Telluride from...
Great experience all around! Got my new Telluride from the crew at Kia of Carmel & it was 5 stars start to finish.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Sierra, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!
Great experience.
Bought a new Rio. Had purchased another vehicle last year from Napleton which was the reason we went back. Rachid, our salesperson was great. Went to bat for us and was able to get the car we wanted at the price we wanted. Overall great experience. We also bring our other Kia there for service as well. This is the way to develop that long term customer experience. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello William, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Kia of Carmel as your first choice for all your vehicle needs. Safe travels!