Reviews
Customer
I like working with Jerry Turner. We have shyest time. We will come again. Thank you so much! I will refer my friends to the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear you had such a positive experience with Jerry! We look forward to your next visit! Take care!
Customer
Jerry went above & beyond to sell me my car. Jerry & Sean McCane were the dream team @ Napleton Kia of Carmel! I definitely would go back to them to buy my next car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad that we were able to exceed your expectations! We do hope we can be of assistance in the future. Take care!
2018 Kia Optima
Bought new 2018 Kia Optima found on cars.com. Had trade in, after short negotiation we were able to agree on numbers. Alex was very helpful and supportive. New dealership that would recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe, we appreciate you choosing Napleton Kia of Carmel! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Customer
Jerry was such a pleasure to work with! Very caring and took his time to make sure I was happy with my purchase. Would definitely recommend to my friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your recent experience with us, Carol! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Car Purchase
Jim was an amazing salesman. He was professional and helped me get into the truck I wanted. Kevin was also very helpful with my financing. Overall, I had a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear our staff took such great care of you. Congratulations on your new truck! We hope we can continue to be of service to you down the road!
Jerry Turner
Jerry was wonderful. Highly recommend him to others. Drove from FW for good service Jerry was very polite and helpful took good care of me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Kia of Carmel as your first choice for all your vehicle needs.
Used car with smoke smell
I was looking for a gently used Sorrento for my daughter. Salesman did his best, but he had only worked there 2 weeks and we had to give him all the info on the vehicles that were listed on cars.com at this location. We had to pick which one to test drive without seeing it first, and as it turns out, the one we picked smelled like smoke. We drove it anyway since we were pressed for time. That was our first impression of this dealer. Everyone at the dealer was nice and offered there assistance but we likely won’t be back.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your feedback with us. Even though some time has passed, we want you to know that your experience still matters. We're sorry to hear things didn't go as expected, and we truly regret any frustration caused. If there's ever an opportunity to make things right or assist you further, we're here and happy to help.
Kia stinger G1
Jim and Kevin made the, new car buying process, painless as I purchased a new Kia stinger at the Napleton Carmel location on Carmel, Indiana. I would recommend this location to all if in the market for a new nice ride. Thanks Jim and Kevin.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Kia of Carmel and we hope to see you again!
Great Kia Optima leasing experience
There is no one that has treated me with more professionalism, respect, and making the car buying process easy and enjoyable with Jim Greenberg and Kevin Echgaray as Sales Team A!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear our Staff took such great care of you, Jefferson! We hope we can continue to be of service to you down the road! Until the next time we meet, take care!
Good experience!
Jerry did a great job. Friendly and helpful. We had an idea what we wanted and he helped us narrow it down. Financing process took a little while to complete.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we appreciate you choosing Napleton Kia of Carmel! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!