Reviews
Excellent Cars and Staff
Stopped in to see Jim and Deon about purchasing a new car. I have less than stellar credit, but a respectable income. These guys were able to get me in a new car without a problem. Both took the time to answer any questions I had. Awesome experience.... thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Corey, we appreciate you choosing Napleton Kia of Carmel! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!
Fun place to do business with!
Came into this dealership after having a horrible experience at a few other Kia dealerships. Worked with Ernest and Sean the GM and they made it a fun experience! I love my Optima and love Napleton Kia of Carmel!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!
Great Customer Interaction and Friendly
The sales person, Brian Webb was very friendly, inviting and not pushy! I heard about this location and wanted to check it out. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!
Great service
Mr Webb has great customer service skills, very friendly and knowledgeable of the car business I felt very comfortable when I came to the store.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!
Good guys
My entire buying experience was great from start to finish. I called in to verify the car being there. The price was the price. No price shenanigans. The deal was straight.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!
I love my KIA
I love KIA and I love being treated like I mattered! Thank you Brian Webb for helping me ride out in style!!!!!!!! I WILL REFER ALL MY FRIENDS AND FAMILY!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!
Phenomenal
Napleton Kia of Carmel staff was excellent and pleasant to work with. Glad I bought my car with them! Ernest’ product knowledge was extremely helpful in my search!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!
Great deal.
Brian Webb was very professional. I greatly appreciate all his efforts to get me the best available deal. My daughter is going to purchase a new car at Kia of Carmel. She is supposed to meet with Brian this weekend. I will recommend Brian to family, friends, and co-workers. Looking forward to my next purchase. Hoping to purchase Kia Soul next.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!
Put Soul in my Soul
Went in to purchase a new Kia soul as mine was totaled in an accident. Had a great experience and would definitely recommend them to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your feedback and are grateful you shared your experience. Whether it’s been a few years or just yesterday, knowing you took the time to support us means a lot. Thanks again!
Buyer Beware
Be prepared for any dealer discount and customer loyalty discounts that are offered by the salesman prior to your agreeing to buy the car will disappear at financing.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback with us. Even though some time has passed, we want you to know that your experience still matters. We're sorry to hear things didn't go as expected, and we truly regret any frustration caused. If there's ever an opportunity to make things right or assist you further, we're here and happy to help.