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Cloninger Ford of Morganton

(182 reviews)

Reviews

(182 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cloninger Ford of Morganton from DealerRater.

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The salesman was extremely helpful, knowledgeable and

The salesman was extremely helpful, knowledgeable and nice. He was not overbearing or pushy. He made the buying process very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Highly recommended!

Highly recommended! Fast, courteous and professional! Can't say enough good about Dwayne Briggs, my salesman. So helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We had a great experience here!

We had a great experience here! Sean was wonderful and walked us through all the steps of purchasing our vehicle that my my husband found for me. We were able to take it home and really know if it would be a great fit for us and it was. Carlton helped us navigate the finances and the whole team worked hard to find a loan that would work with my credit. It was a smooth process, we felt welcomed, unpressured, and in great hands! Give these guys and gals the raise and praise they deserve!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awsome dealership.

Awsome dealership. Great experience. The salesman done everything possible to accommodate me. From the sale to finance. All was handled in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worst experience after the sale- EVER.

Worst experience after the sale- EVER. They took my trade in- clear title - and never transferred title so now my state DMV is charging me for late registration etc- this dealership never submitted paperwork to transfer my trade in to them. Not illegal, however when I contacted them over 6 times to get clarification no one could or would help me. In fact in a frustrating call I made to their title transfer lady, she hung up on me when I suggested my Attorney may need to contact them. I got absolutely no where and no help with this person. She was not understanding my situation. And worse, she did not care. She became very caustic and arrogant -unprofessional. I am the customer and needed her help. I am new to the area and was hoping to establish a relationship as I am ready to purchase some dream cars- well, they lost my business. I also felt extremely rushed as the time of purchase when discussing extended warranty and costs. The initial sales person I worked with was professional and kind and seemed nice- but once I decided on the car I wanted- the entire process went downhill fast. Please avoid this dealership unless you don't care to have a positive experience. This was really terrible for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our salesman was awesome.

Our salesman was awesome. He was accommodating to our needs in purchasing our new Ford Bronco

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dwayne was a pleasure working with.

Dwayne was a pleasure working with. Down to earth person, Hassle free buying, Will purchse at Cloninger again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good hassle-free buying experience.

Good hassle-free buying experience. Recommend if you are looking for a Ford truck, new or used.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very easy going and straight forward resulting in a

Very easy going and straight forward resulting in a pleasurable and fair purchasing experience which included a trade-in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They only want to sell new cars so no matter what the

They only want to sell new cars so no matter what the advertising is if you are looking for a used car look somewhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.