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Cloninger Ford of Morganton

(179 reviews)

Reviews

(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cloninger Ford of Morganton from DealerRater.

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Awsome dealership.

Awsome dealership. Great experience. The salesman done everything possible to accommodate me. From the sale to finance. All was handled in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worst experience after the sale- EVER.

Worst experience after the sale- EVER. They took my trade in- clear title - and never transferred title so now my state DMV is charging me for late registration etc- this dealership never submitted paperwork to transfer my trade in to them. Not illegal, however when I contacted them over 6 times to get clarification no one could or would help me. In fact in a frustrating call I made to their title transfer lady, she hung up on me when I suggested my Attorney may need to contact them. I got absolutely no where and no help with this person. She was not understanding my situation. And worse, she did not care. She became very caustic and arrogant -unprofessional. I am the customer and needed her help. I am new to the area and was hoping to establish a relationship as I am ready to purchase some dream cars- well, they lost my business. I also felt extremely rushed as the time of purchase when discussing extended warranty and costs. The initial sales person I worked with was professional and kind and seemed nice- but once I decided on the car I wanted- the entire process went downhill fast. Please avoid this dealership unless you don't care to have a positive experience. This was really terrible for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our salesman was awesome.

Our salesman was awesome. He was accommodating to our needs in purchasing our new Ford Bronco

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dwayne was a pleasure working with.

Dwayne was a pleasure working with. Down to earth person, Hassle free buying, Will purchse at Cloninger again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good hassle-free buying experience.

Good hassle-free buying experience. Recommend if you are looking for a Ford truck, new or used.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very easy going and straight forward resulting in a

Very easy going and straight forward resulting in a pleasurable and fair purchasing experience which included a trade-in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They only want to sell new cars so no matter what the

They only want to sell new cars so no matter what the advertising is if you are looking for a used car look somewhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I'm very impressed.

I'm very impressed. I walked in 15 min before the dealership opened. Carlton immediately greeted me and introduced me to Dwayne. Dwayne helped me trade my SUV and to purchase an Explorer. I typically hate the car purchase process but I can honestly say that Dwayne and Carlton at Cloninger Ford in Morganton made this a very pleasant purchase experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sean and Steven worked a great deal to put us in our new

Sean and Steven worked a great deal to put us in our new Edge. They went above and beyond to make us happy! Thanks!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fast and smooth transaction not to mention a good deal!

Fast and smooth transaction not to mention a good deal! No pressure. Would buy from .again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.