Reviews
Antonio is the best! Really knows what’s he doing and he...
Antonio is the best! Really knows what’s he doing and he help me out tremendously.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Vuthy, It's really rewarding hearing that Antonio was able to assist and provide you with amazing service throughout your recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We'll be sure to pass along the kind words expressed on your behalf. Thank you for allowing us the opportunity to earn your business and we're looking forward to welcoming you again soon! All the Best, Your Friends and Family at Audi Fremont
We received a warm welcome upon arrival and had an...
We received a warm welcome upon arrival and had an informative conversation with the service representative. The service was completed in a timely fashion. We were pleased that the service department took the initiative to address our issue with the Audi sunscreen. Ultimately, we returned the sunscreen as it was too cumbersome to install or remove. This resulted in dislodging rear view mirror. Parts department was very helpful in assisting with the return of the shade.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dorothy, Seeing that our guests receive the highest level of service and care is our top priority! It is wonderful to know of the amazing level of service David offers while attending to the needs of your vehicle. We want to ensure our guests are well informed and confident in the services being performed throughout the service process and really appreciate you sharing such genuine insight. All of us at Audi Fremont are grateful to have earned your business and look forward to welcoming you back! Well wishes, Your Friends and Family at Audi Fremont
The service was top notch. The people were very friendly...
The service was top notch. The people were very friendly and informative about my service issues. I would recommend this place for all my services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Aguilar3117, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. We're looking forward to welcoming you again soon! All the Best, Your Friends and Family at Audi Fremont
Peter Clark very friendly, great communicate, Peter let...
Peter Clark very friendly, great communicate, Peter let me know what work to be done and what need to be done in the future. Follow up and inform when the car is done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Tonytran, It's really rewarding hearing that Peter Clark was able to assist and provide you with outstanding service throughout your visit with us. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Thank you for allowing us the opportunity to earn your business and we're looking forward to serving you for many years to come! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Audi Fremont
Great communication throughout the process. Dealer...
Great communication throughout the process. Dealer underestimated the amount of work needed, but they completed the work nevertheless.
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Leo, We greatly appreciate you taking the time to post your 5-stars review! It's wonderful to hear that our team delivered an exceptional experience. Thank you for allowing us the opportunity to earn your business and we're looking forward to working with you for many years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fremont
Joe Nguyen is absolutely the best. He and David always...
Joe Nguyen is absolutely the best. He and David always take care of all my service needs. I followed Joe over to Fremont Audi from Oakland Audi because he is that good and we know we can trust him and his expert advice. I can honestly say that I have never had nothing but A+ service from Joe over the multitude of times I have brought my Q7 in for services at Oakland and now Fremont. My family and I will be purchasing another Audi because we love the vehicles but also because we know we have Joe to handle all our service needs with his guidance and expertise and his great team. Best, Oscar G
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Oscar, Our entire service team greatly appreciates your amazing 5 star review! Your wonderful comments regarding the best service you have with Joe and David are a blessing to our team. We truly consider our guests family and thrilled to know the kind manner the service team attended to you with. Thank you for your business and the opportunity to serve you! Well wishes, Your Friends and Family at Audi Fremont
I came in to do an oil change for my A3, frank take care...
I came in to do an oil change for my A3, frank take care me like usual , he is the one make me come to this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for taking the time to leave us your 5 star review regarding your recent service visit! We are happy to hear that Frank has taken great care of you time and time again. We are grateful for your continued patronage and are here for you should you have any questions or servicing needs. Well wishes, Your Friends and Family at Audi Fremont
Great Dealer; Great Service
Courteous drop off; clear, timely communication on progress and courteous pickup with clear explanation of findings and work done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, Thank you for choosing Audi Fremont for your servicing needs! We are happy to hear that the pick-up and drop-off was done in a communicative and timely manner! Should you have any questions or Audi needs, please don't hesitate to reach out to our team of experts. Kind regards, Your Friends and Family at Audi Fremont
I received excellent service at this dealer. My car was...
I received excellent service at this dealer. My car was correctly repaired. I had a loaner car, the loaner car that was in excellent condition as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Our team is flattered to know that your recent service experience was nothing short of excellent and we truly appreciate you complementing our commitment to ensure that guest receive their car back in tip-top shape! Thank you for the opportunity to serve you! We look forward to assisting you with all of your Audi needs! Well wishes, Your Friends and Family at Audi Fremont
My service Coordinator Frank Santos went way beyond my...
My service Coordinator Frank Santos went way beyond my expectations. The loaner vehicle covered all my needs. Thank you for such a great service experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Peter, Thank you for complementing our talented team on the level of service you experienced while servicing your Audi! All of us at Audi Fremont appreciate the opportunity to earn your business. Kind Regards, Your Friends and Family at Audi Fremont