Reviews
That was the most detailed and helpful maintenance report...
That was the most detailed and helpful maintenance report I have gotten from a dealership. I trust their work and recommendations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello MG, Thank you for your business & the 5 star rating! Our team at Audi Fremont is thrilled to hear about your positive experience. We appreciate your kind compliments and look forward to serving you again at your next scheduled maintenance interval. Take care, Your friends and family at Audi Fremont
My first time at this location for maintenance and felt...
My first time at this location for maintenance and felt like my car was in good hands. Service was great and my advisor, Antonio, was kind and thorough. Will be coming back here for the next maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tiffanyt, Our team of associates are excited to hear that you were assisted promptly and provided with amazing service throughout your recent visit with Antonio and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We're looking forward to seeing you again at your next scheduled interval. Best Wishes, Your Friends and Family at Audi Fremont
Ordered a new car through Audi Fremont. It took a while...
Ordered a new car through Audi Fremont. It took a while to manufacture due to the chip shortage, and Dante kept me up to date with the process. He was also very thorough with his explanation of all the bells and whistles that came with the car. It was a painless buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Laura A, Congratulations on your beautiful Audi! Thank you for choosing Audi Fremont! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Dante ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to relay over the kind words expressed on your behalf. Our team is looking forward to welcoming you again soon! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Fremont
Excellent service , thanks to all service staff....
Excellent service , thanks to all service staff. Everything was on time. Jacky Tam is excellent
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lnpati, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. It brings us so much joy hearing that Jackey Tam went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fremont
Service was done on time and everything that took place...
Service was done on time and everything that took place was explained. Very satisfied. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nina, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. We're looking forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fremont
Frank Santos was excellent in being helpful and...
Frank Santos was excellent in being helpful and communicative. He was able to advise me efficiently and fixed any repeatable issues I addressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Pearathach, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that Frank Santos went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Audi Fremont
Loved the pickup and delivery! Thanks to the manager and...
Loved the pickup and delivery! Thanks to the manager and the guys who delivered/picked
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sriram, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Audi Fremont
Best dealership experience ever. Soup to nuts excellent....
Best dealership experience ever. Soup to nuts excellent. The only minor glitch was that I had to wait 10 minutes for them to bring my car up to leave ... and they weren't busy ... but that was minor glitch in the big picture. Would have have been A+ grade, now just A grade.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Atempleman, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fremont
My experience at Audi has always been wonderful, great...
My experience at Audi has always been wonderful, great staff,very helpful .will recommend to all
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tasooin, The team at Audi Fremont appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fremont
Customer service was exceptional. All my question were...
Customer service was exceptional. All my question were answered and they help me set up myAudi application And that has been very helpful. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rosie, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. It brings us so much joy hearing that our team assisted with setting up your Audi connect and getting your vehicle in tip-top shape! Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Audi Fremont