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Audi Fremont

(452 reviews)
Visit Audi Fremont
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (866) 569-0884 (866) 569-0884
Used (866) 686-4095 (866) 686-4095
Service (866) 826-3613 (866) 826-3613

Reviews

(452 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Fremont from DealerRater.

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Excellent service , thanks to all service staff....

Excellent service , thanks to all service staff. Everything was on time. Jacky Tam is excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Lnpati, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. It brings us so much joy hearing that Jackey Tam went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fremont

My first time at this location for maintenance and felt...

My first time at this location for maintenance and felt like my car was in good hands. Service was great and my advisor, Antonio, was kind and thorough. Will be coming back here for the next maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Tiffanyt, Our team of associates are excited to hear that you were assisted promptly and provided with amazing service throughout your recent visit with Antonio and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We're looking forward to seeing you again at your next scheduled interval. Best Wishes, Your Friends and Family at Audi Fremont

Service was done on time and everything that took place...

Service was done on time and everything that took place was explained. Very satisfied. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Nina, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. We're looking forward to serving you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Audi Fremont

Frank Santos was excellent in being helpful and...

Frank Santos was excellent in being helpful and communicative. He was able to advise me efficiently and fixed any repeatable issues I addressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Pearathach, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! It brings us so much joy hearing that Frank Santos went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Audi Fremont

Loved the pickup and delivery! Thanks to the manager and...

Loved the pickup and delivery! Thanks to the manager and the guys who delivered/picked

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Sriram, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! We look forward to serving you for many years to come! All the Best, Your Friends and Family at Audi Fremont

Best dealership experience ever. Soup to nuts excellent....

Best dealership experience ever. Soup to nuts excellent. The only minor glitch was that I had to wait 10 minutes for them to bring my car up to leave ... and they weren't busy ... but that was minor glitch in the big picture. Would have have been A+ grade, now just A grade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Atempleman, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fremont

My experience at Audi has always been wonderful, great...

My experience at Audi has always been wonderful, great staff,very helpful .will recommend to all

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Tasooin, The team at Audi Fremont appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fremont

Customer service was exceptional. All my question were...

Customer service was exceptional. All my question were answered and they help me set up myAudi application And that has been very helpful. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Rosie, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. It brings us so much joy hearing that our team assisted with setting up your Audi connect and getting your vehicle in tip-top shape! Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Audi Fremont

Thank you for excellent and smooth service! Efficiency...

Thank you for excellent and smooth service! Efficiency and service at its finest! You are appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Lop5jessi, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put firth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to welcoming you again soon! Please let us know if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Audi Fremont

Frank did a great job of getting me in & out expediently...

Frank did a great job of getting me in & out expediently and ensured my Q7 is kept up to factory spec.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello RB, It's really rewarding hearing that Frank assisted and provided you with amazing service throughout your recent visit with us. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! We'll be sure to pass along the kind words expressed on your behalf. Thank you for allowing Frank the opportunity to earn your business and attend to your service needs! Our team of experts are looking forward to serving you for many years to come and are here to help should you need us! All the Best, Your Friends and Family at Audi Fremont