Reviews
Great job, I think
I love how swiftly my truck was serviced. It was not so busy as in Baton Rouge. Service department was aesthetically pleasing to the eyes. It was clean and Covid appropriate. I had some where to charge my devices.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service!
These guys are always quick, reliable, and friendly....No Hassle! I will continue to use these guys for all of my Jeep services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional and Pleasant Used Car Experience
From Cars.com, I found a 2020 Chrysler Pacifica at AJ Dohmann (among several others at other dealerships). I came in to see it and met with Butch Falcon and found him to be professional and pleasant. He did check in with me often (maybe daily?) after I left the lot, but didn’t find him to be pushy or unpleasant in any way—and I admitted to him that I was interested in the vehicle. The vehicle was already priced pretty low, but they came off a little to earn my business. Maybe I could have fought harder for a lower price—but the entire experience was great, professional and pleasant. I had come across plenty of other dealerships in my search that did not make that impression. I’d definitely send friends and family to this dealership. (Note: I did not finance this vehicle, and as expected…the finance guy really wanted to sell me an extended warranty, and I have yet to believe that those are financially sound decisions to purchase…but that is his job and while he was eager to keep presenting me information after I said “no,” he was never unprofessional or unpleasant).
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great staff
Professional staff, quick turnaround and totally understanding of my needs. Special thanks to everyone that took care of my vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleased with vehicle purchase and service.
The staff has always been friendly and helpful. You can actually have service done when you bring your car in and not wait weeks like other dealerships. So far service dept has correctly performed exactly what is needed and not tried to upsell unnecessary work or repairs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, clean waiting area, friendly
Always on time , fast and friendly , always schedule me in at the time I need . Excellent salesman who sold me the truck . Will definitely recommend them to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repair work
Very friendly staff, I was kept informed of everything being done.Would recommend A.J. Dohmann to anyone with a dodge and definitely come back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service at A. J. Dohman
wait was short and service personnel were courteous and professional. They were able to diagnose the problem quickly and my visit was about an hour. Service personnel explained all services performed and answered all my questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience, Informative & Easy Process
The salesman, Joe, went out of his way from the moment we arrived. He knew we were coming from out of town so he went above and beyond to have everything ready so it was an easy process. Explained all the details on my car and answered all questions. The finance manager answered all questions on the loan process and explained all extras. He was able to answer all our many many questions. All in all an awesome overall experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast service
Instant service. No wait. As soon as I walked in they took my vehicle and performed the required recall. I was in and out in 5 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase