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Direct Auto Team

(223 reviews)
Visit Direct Auto Team
Sales hours: 9:00am to 4:00pm
Service hours: 8:30am to 12:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:30am–6:00pm
Tuesday 9:00am–6:00pm 8:30am–6:00pm
Wednesday 9:00am–6:00pm 8:30am–6:00pm
Thursday 9:00am–6:00pm 8:30am–6:00pm
Friday 9:00am–6:00pm 8:30am–6:00pm
Saturday 9:00am–4:00pm 8:30am–12:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award
(833) 243-0570 (833) 243-0570

Reviews

(223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Direct Auto Team from DealerRater.

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BMW Convertible

I reached out to Direct Auto Team regarding a BMW convertible I saw online that I thought could fit what I have been looking for the past couple of months. Nick promptly got back to me and worked with me and my very hectic work schedule to make time to meet with me for a test drive. I was very comfortable from the start not feeling pressured at all and he and Dmitri answered all of my questions and understood my worries of purchasing a used vehicle. Dmitri and Nick were not only kind and caring but worked with me in making sure that the car I purchased was serviced thoroughly and met the needs of what I expected a used car to be coming from a dealership instead of buying for sale by owner. I will be contacting Nick in a couple of years to purchase a new/newer convertible that I plan to drive year round and I have already referred a friend/client of my own to meet with Nick to see how he can help them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experiience

I definitely recommend buying your car here or at least checking it out. They make sure to find the car you love and can work well with your situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful experience!

I found this Jeep online and thought it was a great deal. While looking for a few months, I went to check this one out and fell in love. It drove smooth, fully serviced and great tires/breaks. The men at direct auto team were more than kind and very supportive. I had to take a day to think about it, and when I decided I wanted to buy it, Dmitry said he would hold it for me. Unheard of! Now I’m enjoying the fruits of owning a vehicle and I couldn’t be happier. I would recommend this dealership to anyone looking to purchase a vehicle. They were wonderful and I’m so grateful for the experience. Thank you Direct Auto Team!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience with car shopping.

Direct Auto Team was outstanding from start to finish. One of my best car buying experiences that I can remember. Direct Auto had an equivalent car with lower mileage for a lot less that the big name dealership. Totally recommend and I am very happy with the outcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Great overall experience purchasing used Toyota Landcruiser. The Team was experienced, professional and committed to customer satisfaction. Direct also did a wonderful job setting up shipping vehicle to North Carolina. Thanks Again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks again!

This is the second time my wife and I have gone to Dmitri and the team at Direct Auto for a vehicle for our family. Once again we are walking away absolutely satisfied. The atmosphere is relaxed with no pressure, the team was accessible whenever we had a question and Dmitri was able to work with our less than perfect credit to get us a great value within our budget. I couldn’t recommend any team in the area who would deliver a better experience. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

#1 CAR DEALER IN MA

Buying a used car can be a stressful and time consuming process, but not with Direct Auto Team. From the moment we walked onto the lot, Nick and Dmitry were extremely friendly and so helpful! We had done our research and visited over 15 top used car dealers in the area. No one compares to Direct Auto Team. The vehicles are top notch and you know right away they are seasoned professionals. Never once did we feel pressure to purchase! Dmitry worked with us to get the deal done as quickly and seamlessly as possible-we couldn’t be happier! They truly are the best at what they do and will be not only be recommending them to our family and friends, but will be going back to purchase a second vehicle when the time comes. Can’t thank them enough and if you are considering buying from another dealer, DON’T!!! Look no further than Direct Auto Team!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Experience..

After a few mishaps at local dealerships I came across this one & decided to make the commute from New Jersey. Best decision ever!! Everything was so quick and easy. Dimitry gave the greatest new car experience and I love my new BMW!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience I have ever had

The Direct Auto Team was incredible. Easiest and most pleasant car buying experience in my life. Dimitri is the man, from start to finish he took care of everything for us and we love our 4 Runner! Thanks guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sir Dimitri is a profecional sales car business.

I give no 5 stars 10 stars is good for everybody go to this dealer,the atendance,the options of banks finance,the wait is not long if you compare with others dealers.In fact I recomend this dealer to everybody to buy a car come and take the experience then I have me and my wife when I buy a car in this dealer.Thanks Dimitri for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.