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Direct Auto Team

(220 reviews)
Visit Direct Auto Team
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:30am–6:00pm
Tuesday 9:00am–6:00pm 8:30am–6:00pm
Wednesday 9:00am–6:00pm 8:30am–6:00pm
Thursday 9:00am–6:00pm 8:30am–6:00pm
Friday 9:00am–6:00pm 8:30am–6:00pm
Saturday 9:00am–4:00pm 8:30am–12:00pm
Sunday Closed Closed
(833) 243-0570 (833) 243-0570

Reviews

(220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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07 Jeep Commander

Nick and Dmitry were great from the start. Made my buying experience quick and easy. Were very friendly and knowledgeable, Went above and beyond. Got me into a great Jeep. Would recommend Direct Auto Team to anyone! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent, friendly service.

I was a little skeptical about buying a used car, but the people at Direct Auto Team could not have been nicer and more helpful. They were genuinely concerned about getting me a safe, used car for my son. After purchase, I took it to my mechanic and he said it was a terrific car, clean and in great condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly Customet Service

I found a great car at a good value at this used car dealer with no need to haggle over price, truth be told, I felt relaxed during this process, these gentlemen were very attentive, friendly with good customer service. Many thanks to Dimitri and Nick. I Recommend Them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rolling Down The Highway In My 2008 Jeep Commander

I'm a happy camper thanks to Dmitry & Nick at Direct Auto Team. My '06 Commander had reached its end of days with 232K miles & some inevitable front end issues that were way too expensive to reasonably replace. Scrubbing the internet we found the '08 Commander with just 84K on it at DAT. Wow! That was something to definitiely look in to. The Jeep was in excellent shape & made the purchase after having a mechanic give it a good look at. Then, there was a problem driving back home to Albany. Turns out there was an intermittent problem with a Wireless Control Module that needed replacement. Reached out to Dmitry who said "let's get this fixed and I'll make it right". Long story short that is what happened. I was able to get the WCM replaced and Dmitry covered the costs of the fix. Used car purchases can be an anxious time, especially when it is 200 miles away. Direct Auto Team was there with me all the way home and made sure I was happy with my Jeep & satisfied with the purchase. Many thanks to Direct Auto Team. They stand by their product and are very, very replectful to its clients. You want balloons...you get balloons!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2016 Toyota Highlander

Love my new Highlander. Dmitriy striked me as a straightforward and trustworthy person. Did not sense any stereotypical used car dealer BS. Would certainly do business with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Summertime Fun..

Thank you for all of your help with the purchase of my 2007 Saab convertable. Both Nick and Dimitry were very helpful and made the process very smooth; Loving the fun....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleasant

Everyone was extremely helpful, and efficient. Great pricing value. I would definitely recommend their services to anybody. In the future, I will be a return customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

They had the car I wanted and made it a quick and easy experience . I was able to drive out of there the same day with my new car! Very professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

Bought a ford transit connect a few days ago, Very clean vehicle got a great price I'm very happy. Dmitry and Nick they were both easy too work with, they were up front no hidden secrets, felt very comfortable no pressure. I highly recommend Direct Auto you can't go wrong.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience

My family and I had a phenomenal experience at Direct Auto Team. Dmitry went above and beyond to keep us informed throughout every step of the process and ensure our complete satisfaction with the vehicle we purchased. I would highly recommend Direct Auto Team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.