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Selective Autoplex

(73 reviews)
Visit Selective Autoplex
Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(214) 736-8557 (214) 736-8557

Reviews

(73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I highly recommend Mykel Kopinski and Cris, the sales

I highly recommend Mykel Kopinski and Cris, the sales manager. Both were kind, professional and very easy to work with during my purchasing process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic Dealership in DFW

I went yesterday just to look at a particular car and drove it home a few hours later. My salesperson, Estvan Urena was the best. No pressure, most helpful and respectful. The rest of the stave were also great. Highly recommend this dealership. Nice cars, great prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wow!!! It Happen!!

Mary, my salesperson, was extremely helpful, encouraging, and willing to work with me til the sale was final. The buying process was seamless and fast. I was out less than an hour after I choose my lender institute. They were able to find me a lower interest rate. Couldn't believe it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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At every other dealership I have ever used, after we had

At every other dealership I have ever used, after we had agreed to a car and a price, they wanted to add another five hours of haggling, where they kept changing what they had promised, and told me to wait while they checked with the manager. Selective Autoplex was COMPLETELY UNLIKE THAT. They did what they said they would do, instantly and cheerfully. I test-drove the car, wrote them a check, signed the documents, and was done right away. I don't know why other dealerships can't or won't do that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Fast and cooperative

At every other dealership I have ever used, after I agreed to the car and the price, there was another five hours of haggling added, where the salesman had to keep checking with the manager and was stricken with amnesia about what he had just promised five minutes ago. Selective Autoplex was COMPLETELY THE OPPOSITE. They did what they said they would do, immediately and cheerfully. I test-drove the car, wrote them a check, signed the documents, and was done right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional and helpful staff.

Professional and helpful staff. We could not have been treated better. Great selection of vehicles and their financing staff were too notch. Best experience in buying an automobile that I have ever had. W. Chisum

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I recently purchased a pre owned Honda Civic from Darell

I recently purchased a pre owned Honda Civic from Darell and Alex. Even though the Honda was at the low-end of the typical cars and trucks offered, they both made me feel like I was a high-end Mercedes customer; if you know what I mean. The price was very fair and the whole experience was much more efficient than any other Dealer car I have ever purchased. And I have purchased many! When I am ready to look for my next auto, Darrell’s number will be the 1st one I dial. Call him and see for yourself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Select Autoplex doesn't stand behind their warrant

Select Autoplex does not stand behind their lifetime powertrain warranty. They do not honor the warranty they include with the purchase. Have tried several times to get my power train repair covered, and they are refusing to get it done.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Select Autoplex does not stand behind their lifetime...

Select Autoplex does not stand behind their lifetime powertrain warranty. They do not honor the warranty they include with the purchase.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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If I could give 10 stars I would! I sold my truck to...

If I could give 10 stars I would! I sold my truck to them a few days ago and it was fast, seemless and fair...no run around! Kamal is great to deal with! I would highly recommend this dealership to buy and/or sell!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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