Reviews
Selective Autoplex is awesome! Variety and Class!
I went to Selective Autoplex in Carrollton for a used BMW I3. They had so many different choices to chose from with different options. I found more BMW I3's here than at the local BMW dealership in Dallas. Darrell Hair was my salesman and great to work with. Very friendly experience and enjoyed the process from beginning to end. I came to the dealership pre-qualified for an auto loan which made everything fast and easy. I selected which car I wanted and was out the door in a couple hours. No pressure and was offered Hotdogs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My car had gotten totaled recently and I needed a new car...
My car had gotten totaled recently and I needed a new car relatively fast. I had researched a 2014 California Special Mustang on Cars.com and saw one they had in their inventory. So I went down to check it out on Saturday. With less than perfect credit, and a limited down payment due to the situation I was in, Darrell reassured me we could work something out. He was very informative and respectful through the process and made me feel comfortable during the paper work! Very happy with the purchase and would definitely recommend to any one needing a used car! They earned a life time customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David was so friendly and professional. Smooth and quick...
David was so friendly and professional. Smooth and quick transaction, and a great car. We would definitely buy from this salesman and dealer again Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a 2016 Mercedes from Darrell. He is definitely...
I bought a 2016 Mercedes from Darrell. He is definitely the most professional car salesmen I have ever dealt with. He was very responsive, and provided lots of information on the car, including the car fax. Darrell and the dealership were a pleasure to do business with, and I will definitely be recommending them to friends and family!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
OMG Please Read!!!!!!
Where do I Begin, In my 51 years I have bought a lot of cars. I have never ever had such ease at buying a car as I did today. Darrell was absolutely amazing. Alex the Finance guy and Darrell made it happen. The Dealership was cozy and comfortable. I was watching television while Alex completed my paperwork. Please make this your first stop for your next car. Thanks Guys Sharon Moore-Thompson (A Very Happy Customer)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very happy with staff and purchase experience
David Hamer was great to work with! As somebody else said he was very transparent in sharing what he knew about the vehicles we looked at and tested. Given the chance, would surely buy from him again. Actually same is true for the entire dealership. Communication and the environment were both excellent. We bought a different vehicle than we had intended and researched - this was only possible because we were so comfortable with our experience. We picked it up a couple days later with expectations not only met, but exceeded.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After sales service.
After I purchased my car and was handed the key I asked David about the second key. David said they only had one. I drove back home 2 hours away and was reviewing my purchase on my iPad and I screen shot the comment that said 2 key fobs came with it. Sent via text to David and he replied back ASAP and said they located the second one. They are mailing it to me. Thanks again David. Beautiful showroom, courteous service. Beautiful auto’s.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David was extremely helpful with helping me decide on...
David was extremely helpful with helping me decide on purchasing a vehicle! He was very kind and transparent! I will definitely recommend people to him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Darrell Hair was friendly knowledgeable and no pressure....
Darrell Hair was friendly knowledgeable and no pressure. Jason in Finance was very helpful in securing the best interest rate and explained the extended warranty throughly. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleasant Experience
I was in the market for a new family vehicle and I had looked at a few cars before ending up at Selective Autoplex, but I’m glad that I bought my car here. I was pleasantly surprised at how informative and transparent everyone was with me during my buying experience—especially Darrell. He was very friendly and informative, and he walked me through the whole process in courteous and professional manner. I felt great about the purchase and my wife is very happy with her new van. I would recommend this dealership to anyone and I will certainly be back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car