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Selective Autoplex

(79 reviews)
Visit Selective Autoplex
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–5:00pm
Sunday Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
(214) 736-8557 (214) 736-8557

Inventory

See all 91 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2018.
Selective Autoplex is proud to serve the DFW area with high quality pre-owned luxury and economy vehicles. If you're looking for a used luxury or economy car in Carrollton we can assist you. We have something for every taste and need. Visit our inventory page to see the large collection of pre-owned vehicles to select from at www.selectiveautoplex.com. Come visit us at 1010 Hutton Dr. Carrollton TX 75006 to see all our pre-owned luxury and economy vehicles and take one for a test drive.

Reviews

(79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Selective Autoplex from DealerRater.

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I would strongly caution anyone considering buying a vehicle from this dealership. I purchased a 2024 Nissan Pathfinder SV for over $30,000, only to later discover that it had structural damage. Based on what I’ve since learned, the vehicle’s value may be significantly lower than what I paid, and I believe this information should have been disclosed before the sale. I was never provided with a Carfax or vehicle history report during the purchase process. Had I known about the vehicle’s history, I would never have agreed to buy it. I also discovered that the financing paperwork reflected a down payment amount that I did not actually make. This has raised serious concerns for me, especially after being contacted by the bank regarding documentation. Since learning these issues, I have repeatedly tried to contact the dealership by phone and email to resolve the situation, but my concerns have not been addressed which has now resulted in getting a lawyer. I expected honesty, transparency, and good customer service when making such a major purchase. Instead, I have been left with a vehicle that I believe was misrepresented and with unanswered questions about the financing paperwork. I hope the dealership takes responsibility and works to resolve this matter fairly

I would strongly caution anyone considering buying a vehicle from this dealership. I purchased a 2024 Nissan Pathfinder SV for over $30,000, only to later discover that it had structural damage. Based on what I’ve since learned, the vehicle’s value may be significantly lower than what I paid, and I believe this information should have been disclosed before the sale. I was never provided with a Carfax or vehicle history report during the purchase process. Had I known about the vehicle’s history, I would never have agreed to buy it. I also discovered that the financing paperwork reflected a down payment amount that I did not actually make. This has raised serious concerns for me, especially after being contacted by the bank regarding documentation. Since learning these issues, I have repeatedly tried to contact the dealership by phone and email to resolve the situation, but my concerns have not been addressed which has now resulted in getting a lawyer. I expected honesty, transparency, and good customer service when making such a major purchase. Instead, I have been left with a vehicle that I believe was misrepresented and with unanswered questions about the financing paperwork. I hope the dealership takes responsibility and works to resolve this matter fairly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I got my car from here they are fast and friendly I would like to purchase another car later

I got my car from here they are fast and friendly I would like to purchase another car later

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Whack dealership, wastes your time keeps you sitting for hours on end and just wants more and more and more and to inquire your credit 15 times.

Whack dealership, wastes your time keeps you sitting for hours on end and just wants more and more and more and to inquire your credit 15 times.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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UPDATE..... So after speaking with Alonzo Ellis for the past months I've now learned the reason I was fired was (HIS OWN WORDS) he's too attracted to me to have me around also he's very prejudice calling me a white woman and such along with the "B" WORD. ALSO, he revealed to me they had over 300k dollars on returns bc of his former boss Jerry Chang. I can see now that happen Jerry was always "fudgjng ' the paper work putting the co signer as the buyer and the buyer as the co signer. Bottom line don't work for these people they will absolutely screw you over and DEFINITELY DON'T BUY CARS FROM THEM. These cars do not reflect the car facts they all have been wrecked and put back together to make them look great. Alonzo you should be more careful how you talk about your coworkers. But of course why would we expect any less of you after the way you talked about me, and you're a COMPULSIVE LIAR. ALONZO YOU DON'T RUN NOTHING, I KNOW YOU'D LIKE TO THINK YOU DO BUT YOU DON'T

UPDATE..... So after speaking with Alonzo Ellis for the past months I've now learned the reason I was fired was (HIS OWN WORDS) he's too attracted to me to have me around also he's very prejudice calling me a white woman and such along with the "B" WORD. ALSO, he revealed to me they had over 300k dollars on returns bc of his former boss Jerry Chang. I can see now that happen Jerry was always "fudgjng ' the paper work putting the co signer as the buyer and the buyer as the co signer. Bottom line don't work for these people they will absolutely screw you over and DEFINITELY DON'T BUY CARS FROM THEM. These cars do not reflect the car facts they all have been wrecked and put back together to make them look great. Alonzo you should be more careful how you talk about your coworkers. But of course why would we expect any less of you after the way you talked about me, and you're a COMPULSIVE LIAR. ALONZO YOU DON'T RUN NOTHING, I KNOW YOU'D LIKE TO THINK YOU DO BUT YOU DON'T

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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High pressure, pushy sales tactics. Had an appointment set up to look at a vehicle and received an email asking where I disappeared to when the appointment was the next day. I won't buy from them.

High pressure, pushy sales tactics. Had an appointment set up to look at a vehicle and received an email asking where I disappeared to when the appointment was the next day. I won't buy from them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The entire experience was terrible because all these people wanted to do was to sell their own cars and not help the customer. The finance manager (Greg) told me that I should just let my car go back and concentrate on buying a car from them. He need me to be patient because they were busy with other customers but there wasn’t any other people there except for other workers. It was a terrible experience and I left there in the middle of the process. He said I have at least three approvals from banks but was fascinated on how much money I made that he forgot about me in a back office. I went to the restroom then walked around a while then left and went home. I will never go back there but they did have some nice cars.

The entire experience was terrible because all these people wanted to do was to sell their own cars and not help the customer. The finance manager (Greg) told me that I should just let my car go back and concentrate on buying a car from them. He need me to be patient because they were busy with other customers but there wasn’t any other people there except for other workers. It was a terrible experience and I left there in the middle of the process. He said I have at least three approvals from banks but was fascinated on how much money I made that he forgot about me in a back office. I went to the restroom then walked around a while then left and went home. I will never go back there but they did have some nice cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ossie did a great job and had the vehicle shipped to New York ! This is a great online process no headache

Ossie did a great job and had the vehicle shipped to New York ! This is a great online process no headache

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I came in wanting to upgrade at an affordable payment and I walked out with just that !

I came in wanting to upgrade at an affordable payment and I walked out with just that !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend to all friends and family ! If you want to be out in less than a hour this is the place !

Highly recommend to all friends and family ! If you want to be out in less than a hour this is the place !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a great experience ! Ossie and Sara did a great job getting me to the payment I needed !

Had a great experience ! Ossie and Sara did a great job getting me to the payment I needed !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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