Reviews
Kamal was honest and hard working. Selective bought my...
Kamal was honest and hard working. Selective bought my car with no hassles and Kamal made the experience pleasant, quick and friendly. He kept every promise and made the appropriate number of contacts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was in a rear end accident that totaled my car, so I...
I was in a rear end accident that totaled my car, so I was looking for a new car. Found one and started the process with Selective Autoplex. Everything was done through text message with my salesman (David Hammer) and email. It was a very smooth process and I would highly recommend this dealership and don't be afraid of buying a car sight unseen. They are very forthcoming on their vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Saw an Audi on Selective’s website for a commuter. After...
Saw an Audi on Selective’s website for a commuter. After walking though the heavy wrought iron doors I could tell first glance I wanted to be part of the Selective group. Thanks to Darrell and all the people behind the closed doors that made my Audi look beautiful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Car Buying Experience!
This was the best car buying experience I have ever had- and I've had many! David and Larry were exceptional and made sure everything went smoothly. I now own my dream car! The process was quick and effective, and customer service was even better. Thank you guys again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We drove from Missouri to purchase a vehicle. We had...
We drove from Missouri to purchase a vehicle. We had great customer service and an overall great experience! Only owned the car for a few days but so far so good! Larry was great to work with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helpful, informative, and great price
If you're planning on buying a used car in the DFW/Carrollton area, go to Selective Autoplex! These people were knowledgeable, friendly, and helpful. They were transparent about pricing and I was able to walk out with the car I wanted for well underneath my budget with no hidden fees. If you buy a car from here, speak to Darrell Hair. He wasn't pushy and made sure I was well informed of everything about the car (condition, features, warranty) before I purchased it. Overall, buying from here was a great experience and I would recommend purchasing a car from this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic quick service, very professional staff. Vehicle...
Fantastic quick service, very professional staff. Vehicle selection was vast they had exactly what my wife and I were looking for. We hope to do business with them again soon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Found the most perfect car for me online on Friday night...
Found the most perfect car for me online on Friday night I sent an email and then Darrell Hair called me Saturday got the ball rolling.. I have never purchased a car with absolutely no hassle before and let me just tell you they made me feel like a princess the entire time!! They new what I wanted to spend and helped me stay right where I wanted !!! Thank you and I will definitely be a returning customer!!! Darrell was top notch and great to work with !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Treated Poorly
I just left Selective Autoplex about 30 minutes ago and I'm not sure if it was my skin color or my Muscle shirt wasn't tight enough which means they didn't think I owned any oil wells in the middle east but the way I was treated was offensive I went in to look at purchasing a convertible Bentley they have listed online a gentlemen asked me if I needed help I responded yes but was continually looked over which is not how I think anyone should be treated when they are about to drop 75,000 on one of your cars. I hope they will make all future customers regardless of what they think of them feel welcome it would go a long way to selling a person a car.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very friendly staff, Darrell was great. Everyone there...
Very friendly staff, Darrell was great. Everyone there made my buying experience completely painless. Would recommend to anyone and will and and plan on buying from again!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car