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Jim Ellis Kia of Kennesaw

(6,801 reviews)
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00am 7:30am–7:00pm
Sunday Closed Closed
2022 consumer dealer award
View 7 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(6,801 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Kia of Kennesaw from DealerRater.

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Lavar always takes care of me. I know I can count on him...

Lavar always takes care of me. I know I can count on him to get my car serviced quick and looking better than what I brought in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

fast, effiecient

Excellent attention to detail, good and prompt pricing and work (depending on volume). Thorough exam and analysis of systems and components. Been there several times and will several more as needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Kia did great with my vehicle, and everyone was super...

Kia did great with my vehicle, and everyone was super helpful throughout the process. My car was ready quickly and repaired correctly the first time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good Dealer, friendly, good experience, a lot of cars and...

Good Dealer, friendly, good experience, a lot of cars and brands to view. Maybe next time again. Just bought today a used Dodge. Best regards.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ive gotta say every single person there is great. I even...

Ive gotta say every single person there is great. I even had one of you technicians open a door for me. I dont even drive a kia but I will always bring my car im for service here and for when i want a new car, it will be here as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and friendly professional people.

Good experience from the moment you enter the service department. I will definitely come back for all of my vehicle needs. Thank you Mark for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and work!

I bought my 2016 Sportage here and have brought it here for service ever since! I really trust them and Diana is wonderful to work with!! I never feel rushed or pressured into decisions. The waiting area is awesome too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I always bring my Kia Rio to be serviced at this dealer...

I always bring my Kia Rio to be serviced at this dealer because Diana is wonderful and I feel like I can trust their work more than some random shop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service. Definitely will be back to have my car...

Great service. Definitely will be back to have my car serviced. Everyone there was friendly and professional. My car was done in just a few hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Lavar is amazing...been here for years would not consider...

Lavar is amazing...been here for years would not consider going anywhere else. They are attentive and don’t sell you on the “snake oil” services most service departmentS try

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.