Reviews
Salesman was great and he was not pushy on making a...
Salesman was great and he was not pushy on making a sales. Very polite and kind and understanding of exactly what I was looking for
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. Pat and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
THIS D Thank you Dean G for helping me getting my Oil...
THIS D Thank you Dean G for helping me getting my Oil change This morning you are amazing My brother 👏🏽 Thank you again god bless
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words for Dean in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
I am very pleased with sunset Kia auburn and the service...
I am very pleased with sunset Kia auburn and the service they did on my Kia Optima. They returned her to me in great condition.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
The waiting area should be created a little bit nicer....
The waiting area should be created a little bit nicer. Oil change took 45 min. Complementary car wash voucher received. Covid-19 guidelines in place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Ruth, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Easy to schedule an appointment, friendly customer...
Easy to schedule an appointment, friendly customer service, I arrived early & was greeted immediately. very short waiting time for service completion, comfortable waiting area. Impressive over all
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out and you found our staff to be friendly. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Friendly, helpful, no pressure sales staff. Unbeatable...
Friendly, helpful, no pressure sales staff. Unbeatable lifetime warranty and oil changes. Pleasant car buying experience from first contact to driving away with my new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Shawn, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Kia of Auburn. Congratulations on your new vehicle! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
I really could not be more pleased it was the first...
I really could not be more pleased it was the first dealership that I went to after going to Carmax where I felt appreciated as a customer and they bent over backwards to get me into this deal. I really want to thank you Austin you are awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind words. Your feedback and rating mean a lot to us. We're glad Austin was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
It is always a pleasure having Shemi help me when I come...
It is always a pleasure having Shemi help me when I come in to get my car serviced, she's always smiling, nice and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
Great customer service! Ask for Kendall, hes a great...
Great customer service! Ask for Kendall, hes a great service advisor that will help you with all your vehicles needs. The entire staff is very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review. Your feedback and rating mean a lot to us. We're glad Kendall was able to help, and we hope to see you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!
I hate buying a new car, but dealing with employees at...
I hate buying a new car, but dealing with employees at both Sunset Kia and Sunset Ford was a pleasant experience. I appreciated the team work between the two dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!