Skip to main content

Sunset Kia of Auburn

(861 reviews)
Visit Sunset Kia of Auburn
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (888) 960-7341 (888) 960-7341
Used (855) 999-5774 (855) 999-5774
Service (855) 999-5493 (855) 999-5493

Reviews

(861 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Kia of Auburn from DealerRater.

Want to share your experience with this dealership?

Write a review

He did a fine job very personable friendly and courteous...

He did a fine job very personable friendly and courteous would work with him anytime looking forward to our next meeting it made the expierence worth it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Made sure I was well aware of the services being done to...

Made sure I was well aware of the services being done to my car as well as the exact price I was going to pay, called me and let me know that everything was going smoothly and let me know how my car was looking and gave me any updates, Jennifer really took care of me and so did all of the guys working on my car. Couldn’t be happier and really appreciated everything that they did. Will definitely be returning.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Dana, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service visit and are happy to hear about your experience with Jennifer and the rest of our team. We will share your comments with them, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

It was great the service from Dean did amazing job making...

It was great the service from Dean did amazing job making me welcome and valuable. It was quick and very pleasant waiting finished hour ea

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and Dean and our Sunset Kia of Auburn team look forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

They were friendly, courteous, and on time. I asked about...

They were friendly, courteous, and on time. I asked about several issues and they gave me straight forward answers I could understand. I feel comfortable going back to have any future issues resolved

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your service experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

They were friendly and efficient. I did not feel...

They were friendly and efficient. I did not feel pressured to buy something I wasn’t sure about Brandan Porras went above and beyond to make this an easy and pleasant experience. I would definitely recommend Sunset to other people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear that Brandon went above and beyond to make this a top-notch experience and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Always a pleasure to have my car maintenance done...

Always a pleasure to have my car maintenance done here. Service people are attentive and knowledgeable. Shemi was pleasant and friendly. thank you, looking forward to the next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Miss Vickie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Shemi here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Great service. Jennifer is great. I marked 5 stars for...

Great service. Jennifer is great. I marked 5 stars for price because it wouldn't let me submit. I have no idea if price is good or not.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Candice, Thank you for your business and this review. We're happy to hear Jennifer and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Very friendly, answered all questions. Service was easy...

Very friendly, answered all questions. Service was easy and great. They did everything as promised, walked through all steps. Everything was done fast and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Sunset Kia of Auburn. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Service was fast. Waiting area was comfortable and met...

Service was fast. Waiting area was comfortable and met covid restrictions. The people are friendly and very easy to work with. The service was fast. I wouldn’t mind using the service department again. I like that you offer free car wash. I didn’t take advantage of the car wash but that’s nice to know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sunset Kia of Auburn. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

Thanks very good customer service friendly.I like to...

Thanks very good customer service friendly. I like to visit this location because for me it’s fundamental the good customer service is. Thanks for your service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!