Stateline CJDR

I went to the dealership to get a key programmed for my ram. I went to service and they sent me to parts. I was told the key was $175.00 and they would order it. I didn’t have an issuer with that even though I thought the price was high. I went the following day and picked up the key and the service desk said I needed it programmed. I went to the service desk and was told it was $80 to program the key. I was less than happy and wasn’t told there was a fee to program it. I expressed my displeasure and was told “I need to pay the technician.” I was left with no choice but to pay. If I was told this when I purchased it I would have went to a locksmith. Then when the programming took only 6 minutes I was even more frustrated. I feel ripped off and mislead. The reason for needing a key is because my factory key stopped working. I did all the manufacture recommendations including changing the battery. It felt like classic dealership service department rip off.

My family's 14 yr old minivan needed its radiator replaced in a 24 hr turnaround due to a "no heat" condition. When I asked for a multipoint inspection of the underbody after the new radiator was installed, it was done without any questions asked. The service advisor was pleased to confirm the car would be "road worthy" for continued use. I was very satisfied with the positive outcome for the minivan & the service experience. Martha C.

Very helpful to me very polite answers all my questions about my vehicle I recommend anyone to go there like I said great service and very good customer service

Walix Dexaus made my truck buying experience an easy one. He was friendly professional and knowledgeable. Highly recommend him!! If you are looking for a vehicle give him a call!!!

Good service, quick but thorough work. Accurate wait time estimation. Friendly customer service. Asked to check additional things, they did so without suggesting I need to schedule additional services for it.

Service representative was courteous and helpful, waiting area was clean and had magazines and newspapers to read while I was waiting for my car to be completed

In out quickly and look for what I wanted within excepted price range. Made sure all my needs were addressed and able to work on my timeline in getting after sale things accomplished. Jake was friendly and on point.

They treat you good and try to get you out in timely manner. Service department was excellent. They have coffee and drinks for free nice extra.

I had bought a 2014 Chevy Cruze and I’ve had it for about a month now. I just picked it up from the dealership (repairs being made) after the 3rd time of something going wrong. Ive had it for 5 minutes and my check engine just went on yet again and they will not extend my 90 warranty. DO NOT buy from here, only looking for money and to get you on your way no matter the state of the vehicle.

Great experience on my first lease. Salesman Ben Ortiz and sales manager Mike were exceptional and walked me through the whole process. I would recommend them anytime.