Reviews
Write a reviewWell known for stewing people over
Went in to have a spare key made. We're not upfront about service costs until I asked. They took my new key that I brought to have programmed, came back 10 minutes later stating they couldn't do it, but could do it with one of their keys for an additional $170! Scam! Fraud! Charge me $67.50 for 10 minutes of nothing?? Thanks but no thanks, I will be writing my complaint to the Better Business Bureau. xxxx poor service and attitudes
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi , we apologize for the miscommunication and inconveniences it may have caused. At your earliest convenience, please give our general sales manager Damon Massey a call: 508-916-2068
Jake & Al were Great - 5 stars for them both!
Jake was super. Everyone was friendly. Al worked with us to get us where we needed to be for our payments. It was busy so it took some time but we love our truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 stars and awesome review! We are so happy to hear you are loving your new truck!
My Jeep is still there
It's been over 3 weeks since I brought my 2017 Jeep Grand Cherokee to Stateline to find out why it wasn't running correctly & the engine light was on To this date of the review - they still haven't fixed the issue with my Jeep Grand Cherokee The wait continues... & I have to drive a Jeep Renagade (aka A Box on Four Wheels) as my courtesy vehicle On a positive note - The hot coco is good in their waiting area
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we apologize for the miscommunication and inconveniences it may have caused. At your earliest convenience, please give our service director Don Bowman a call: 508-916-2068
Purchased a van
I purchased a van from this dealership. Working with Walix was fun , he was very responsive and helpful. I would definitely recommend this dealer to my friends and family
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear about your great experience! Thank you for taking the time to share this and the great recommendation!
fantistic,outstanding,awsome
after hitting a pothole and ruining a tire, had our compass towed to the dealers .next day was replaced, also got a sticker while it was there and it was delivered to our home when completed. costs over all were very reasonable and service people are first class.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to share about your experience and the 5 star rating!
purchased dodge ram 1500 laramie
sales associate was very polite and professional located the vehicle that I was looking for with all the options I was looking for , had the vehicle ready in a short amount of time .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share about your experience and we appreciate your feedback!
New car purchase
Jake was a pleasure to work with. Straight forward, courteous service that was on time. Car delivered to our house ready to go. Best dealer experience we have had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to share about your experience and we appreciate your feedback! We hope you are enjoying your new ride!
Customer for life, can't stop telling everybody about the st
I would personally like to thank everyone from Stateline CJDR you totally changed my perception of a car dealership, and set the standard for every other dealership to follow. There are no pushy salesman, only talented, pationate people with the ability to make successful transactions. Everyone from start to finish has your best interest at hand. You can tell from the minute you walk through the door you have come to the right place. Even the follow up is sincere and is something everyone searching for a car will appreciate. I can't stop telling everyone I see, how amazing Stateline CJDR is! Whether you're looking for a new or used car, or just want to see how a business should be run, stop by and see them. I will never buy a car from another dealership for three reasons the people, the pricing, and the fact they have access to more cars than anyone else. Take my advice you won't be let down or lead on the wrong direction, they care about their customers!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5 star rating and positive review! We really appreciate you taking the time to write this!
AWESOME ENCOUNTER!
Dealt with ROBERT CAMPELLONE, on purchase of a Jeep Compass. Robert is a gentleman, and his demeanor dealing with people is an awesome experience, that I have witnessed and enjoyed. Stateline CJDR is a CLASS ACT employing a salesman like Robert Campellon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 stars and awesome review!
NICE EXPERIENCE
WHOLE EXPERIENCE WAS PLEASURABLE! I WAS PLEASED WITH THE PRICE, SALES PERSON'S KNOWLEDGE, ATTENTIVENESS, AND COURTESY. THE DELIVERY OF THE NEW CAR. WENT AS PLANNED AND WAS TIMELY AS EXPECTED.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 stars and awesome review!