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Stateline CJDR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (487 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Paperwork backup

I waited 7 days to get paperwork which meant had to get sticker that day whether I had time or not! I find this unsatisfactory and general manager e-mailed me and I sent him a return e-mail but he didn’t respond!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we apologize for the miscommunication and inconveniences it may have caused. At your earliest convenience, please give our general sales manager Damon Massey a call: 508-916-2068

Excellent experience.

Agreed on a very good price prior to arrival with internet person, Ali and when I arrive manager Damon and salesman Jake made it happen. Finance person, Blake, was also very helpful and hooked me up with a great extended warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars and awesome review!

Great service!

Tom was very helpful when purchasing our new truck. He was eager to answer questions and made the transaction seamless. Tom is very friendly and knows his job well. Thank you so much, I am enjoying my new ride :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars and great review! We are so glad to hear you are enjoying your new car!

Reasonable price

Dealership was busy took a little while to get help but overall they are reasonable price and work with you to get what you need or want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share about your experience and we appreciate your feedback!

Always goes above and beyond!

Whether you have purchased a vehicle from this dealership or just come here for their service center, you will NEVER be disappointed! Up front pricing, fast service, car rental all in one place! Couldn’t ask for anything better! Mark & Jeff are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 star rating and positive review! We really appreciate you recommending us!

Good people good prices

I had a good experience with my salesman Tom, the manager Damon and the business manager LJ. Got into a nice 2019 Ram classic and out of my Mercedes S class. We had a few laughs and I left with the deal I was looking for. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you recommending us! Thank you for the 5 stars and awesome review!

New Jeep

I was looking to trade in my 2010 Wrangler for a new model and they made the experience easy and provided great service. Ben was a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share about your experience and the 5 star rating!

Oil change

Service staff was very professional and courteous. I was able to make an appointment the day before with ease. Also someone was there to help park and maneuver through the parking lot which is just a disaster full of cars. There is no where to park or move your vehicle. I don’t know any names if service staff who helped me during this visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 star rating and positive review!

Great salesman

Robert is a great sales person I would recommend him for anyone looking for a truck or a jeep he should us service , parts he put me in a beautiful truck and made it a gray experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars and great review!

Great salesman walix

Salesman was very helpful and went beyond what I asked ! He drove to providence to pick up the car at another dealership and when I decided to buy it he drove back to pick up the extra key I would buy my next car off of Walix!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business again with you in the future!