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Stateline CJDR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (487 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil service etc

Only issue involve how the vehicle is handed over to customer after service. There is an oil/grease odor interior. Recommend that service go back to paper floor covering and clean steering wheel prior to returning vehicle to customer and present it to customer the way it was brought in.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you sharing this. We regret to hear about your experience and understand your frustration. Please give our service director Don Bowmann a call when you have a chance: 508-916-2068

Gettin a lease vehicle

The salesman Ben was very helpful explaining what it would take to get a lease and very helpful with the overall experience from start to end

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review!

It was a great and memorable experience-JFolger

Dealing with stateline auto was easy and pleasurable in purchasing my new leased vehicle,,,not to mention that Walix was excellent to work with 5 stars. What really would have made my day complete would have been stateline installing running board on my new Jeep ....but I give my thumbs up again to Walix and Stateline auto sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are thrilled ot hear it was a great one working Walix and the team! We hope your loving your new vehicle!

2019 dodge durango

Went to stateline jeep Ben Ortiz was great for 2 days he kept in touch with me and found me the right SUV with the right equipment and my payment stood the same...So go to stateline and ask for Ben ortiz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review!

Friendly, knowledgeable and accommodating staff

We purchased a new Dodge Ram and the team at Stateline made sure we got just what we wanted at the pricepoint we needed. Very accommodating, curtious and prompt through the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing you experience with us! We are so happy to hear it was a great one and that you were able to drive off in a new Ram!

Great and friendly staff

I had a great experience from the beginning. Arnie Soares was very knowledgeable and friendly. He went above and beyond to meet our needs and gave us a great deal. Would recommend him and this dealership to a tone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are happy to hear it was a great one working with Arnie!

Comfortable and easy to work with

My salesman Walix was very patient. He let me test drive everything so I could make my final decision. I ended up leasing a 2018 Jeep Sahara and I couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Jeep! We are thrilled to hear you enjoyed your experience at our dealerhsip working with Walix!

Smooth Transaction! Good prices and knowledgeable staff.

Our Durango was just as advertised, clean and delivered on time with no hassles. They researched the best rates for us even though we came prepared with our own financing. They offer a discount if you use their financing sources so we went with that. Car drove beautifully with one exception, needed a new wiper. Called them next day and they mailed out the new wiper without delay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this great review, Mark! We are so glad to hear you had a positive experience at our dealership! We appreciate your business and hope your loving the new Durango!

Walix

Walix was Awesome, best car shopping experience ever. I would definitely recommend Stateline Jeep Dodge Ram Chrysler to everyone, Everyone was very helpful and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We greatly appreciate your business!

Jeep purchase

The purchasing process ran very smoothly from beginning to end. My salesperson, Jake was fabulous! He did a great job to ensure my wait time at the dealership was minimized as best as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing Jill! We are so happy to hear you enjoyed your experience at our dealership working with Jake!