Skip to main content

Chrysler Dodge Jeep of Englewood Cliffs

(141 reviews)
Sales hours: 9:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (201) 508-0662 (201) 508-0662
Used (877) 885-7817 (877) 885-7817
Service (877) 651-3024 (877) 651-3024

Reviews

(141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep of Englewood Cliffs from DealerRater.

Want to share your experience with this dealership?

Write a review

The team is comprised of very courteous, professional,

The team is comprised of very courteous, professional, and knowledgeable staff. Thanks so much for an amazing job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience, Elias was very eficiente heploing us

Great experience, Elias was very eficiente heploing us finding the perfect car!!! Thank you Elias

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dominick Baglione Service Manager and his Team are the

Dominick Baglione Service Manager and his Team are the BEST! Extremely knowledgeable, competent, courteous, friendly and professional. Dominick explains everything in detail, in laymans terms when needed. He is never rushed and always has time for the customer and their questions. His knowledge of Jeeps far surpasses any other service manager I have ever worked with for various cars that I own. Brought my Jeep in for a shifting issue and also engine light. His Team carefully diagnosed the problems and resolved all to my highest expectations. I can't say enough about how pleased I was with the service and with Dominick Baglione in general. He is fantastic! I highly recommend this service department for any of your Jeep needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John and Jay were fast efficient and suited our needs

John and Jay were fast efficient and suited our needs this is the 6th vehichle we purchased from them. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

George Martinez was incredibly helpful and accommodating

George Martinez was incredibly helpful and accommodating with both my and my husband's leases. He exceeded our expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Elias Urquia went above and beyond to help me secure a

Elias Urquia went above and beyond to help me secure a fantastic lease deal on my dream car! He truly cares about his customers and is dedicated to finding them the best possible options. Beyond his professionalism, Elias is incredibly accommodating and made the entire process smooth and enjoyable. I wouldn't hesitate to recommend him to anyone looking for a car lease!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awful customer service from this dealership, lies on top

Awful customer service from this dealership, lies on top of lies and false promises. Learn to communicate better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Follow trough and follow up are non existential.

Follow trough and follow up are non existential. When an issue arises the dealership shows zero customer service. The service department has been an absolute nightmare. No one from the dealership has been reliable what so ever. Can’t even provide a client a loaner vehicle while a brand new car sits in the dealership with zero fix ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Jose was my former salesman for my Jeep Cherokee but now

Jose was my former salesman for my Jeep Cherokee but now is the finance manager for this location and continued to lookout and ensure I was in good hands. Erik & Jose have made this transition from lease to finance an easy headache-less (lol) experience. Very pleased !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Working with Jay was an absolute pleasure!

Working with Jay was an absolute pleasure! Jay was extremely patient, honest and most importantly a professional. I never felt pressured to make a decision. He made the process of buying my jeep smooth and seamless! The best part – Jay stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend Jay and his team if you are considering buying a new or previously owned car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.