Reviews
Great selection and even better prices!
Great experience, I saw 3 cars I liked. They helped me to narrow it down and pick the right one. Whole process was easier than expected, I worked with Sean K.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your review!
Salesman Marcos
We discussed buying a car from Marcus who was a very personable and friendly salesperson who had lots of information and if he didn't know it he found out quickly. The process was surprisingly comfortable comparing the experience with the other 4 dealerships we visited before and eventhough unfortunately they dont allow price negotiations the prices were decently within the reasonable range.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello! Thank you for your review. We are happy to hear you had such a positive experience with us!
Only Dealer Who Doesn't Answer Calls or Voicemails
I've tried to contact the dealer three times since I'm looking to purchase from out of state and wanted out the door numbers. 1St call: Got through to someone and they transferred me to someone who was unavailable and obviously doesnt check their messages. 2Nd call: Answered, then hung up. 3Rd call: No answer, then messages on that line are also full. ...Next!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, we apologize for the lack of communication you received. It is always our intent to get to every customer looking for their dream car. Please email me at mateo@hgreg.com and I will personally send you to one of our experiences sales representatives that will get you into your dream car. Thank you.
Great Experience
I had a great experience, the process was simple and transparent. We had enough time and space to make our own decision and we also had the help we needed. When you go there ask for Marcos.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lee, thank you for your feedback. We are happy to hear you had such a positive experience with us!
Great Car buying experience
Great buying experience everything was smooth. Wait time a little longer than expected but we came in on a weekend. Sean was our salesman I highly recommend him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Edwin, thank you for your review and recommending our salesman Sean!
New Buyer
Sean, our salesman was great... Orlando dealership...If you are going to buy a vehicle from the Orlando Dealer.. request him.. i was in and out and on my way back to Jacksonville in 1 1/2 hours
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Danny, thank you for your review! We are happy to hear you had a simple & fast car buying experience.
Easy peezy
Sean was extremely helpful and knowledgeable, walked me through prosess made everything easy for me to get the SUV Iwanted at a very fair and fast time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello. thank you for your feedback on us! Congratulations on your new SUV!
In happy car purchaser
Worst customer service I have ever ran into in any business in my life. Never return phone calls and never follow up and perform the duties they promised to do. Don't trust a word from anyone there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Larry, it is to our knowledge that we have been in contact with you, and have updated you with information you requested. We apologize for the long waiting period, but are relieved you have the information now. If you have any more questions, please email me at mateo@hgreg.com. Thank you.
No Hassle, Great Prices, Super Salesman
Had a specific car in mind and HGreg had it in Orlando. Luis Vasquez was great. Not your typical dealership at all. He was very professional and explained how they can offer such great prices. He had us look over every inch of the car. It is perfect. No gimmicks, just Honest Business. We were all smiling under our face masks! Thank you Luis and HGreg!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rande, thank you for your review! Congratulations on your new car and we hope to see you in the future!
Chris Kouskoutis
bought 2 trucks at the same time NO one in the place has no sense of motivation or a lack of knowledge of being a sales person. Very last time I purchase vehicle from them. Next month when I need 3 more trucks it will be Off Lease for me
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, we are sorry to hear you had a negative experience with us and would like to look into this incident. Please email me at mateo@hgreg.com with your best contact information so we may take necessary actions. We would love the opportunity to earn more of your continued business with us.