Reviews
Great Car buying experience
Great buying experience everything was smooth. Wait time a little longer than expected but we came in on a weekend. Sean was our salesman I highly recommend him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Edwin, thank you for your review and recommending our salesman Sean!
New Buyer
Sean, our salesman was great... Orlando dealership...If you are going to buy a vehicle from the Orlando Dealer.. request him.. i was in and out and on my way back to Jacksonville in 1 1/2 hours
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Danny, thank you for your review! We are happy to hear you had a simple & fast car buying experience.
Easy peezy
Sean was extremely helpful and knowledgeable, walked me through prosess made everything easy for me to get the SUV Iwanted at a very fair and fast time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello. thank you for your feedback on us! Congratulations on your new SUV!
No Hassle, Great Prices, Super Salesman
Had a specific car in mind and HGreg had it in Orlando. Luis Vasquez was great. Not your typical dealership at all. He was very professional and explained how they can offer such great prices. He had us look over every inch of the car. It is perfect. No gimmicks, just Honest Business. We were all smiling under our face masks! Thank you Luis and HGreg!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rande, thank you for your review! Congratulations on your new car and we hope to see you in the future!
In happy car purchaser
Worst customer service I have ever ran into in any business in my life. Never return phone calls and never follow up and perform the duties they promised to do. Don't trust a word from anyone there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Larry, it is to our knowledge that we have been in contact with you, and have updated you with information you requested. We apologize for the long waiting period, but are relieved you have the information now. If you have any more questions, please email me at mateo@hgreg.com. Thank you.
Chris Kouskoutis
bought 2 trucks at the same time NO one in the place has no sense of motivation or a lack of knowledge of being a sales person. Very last time I purchase vehicle from them. Next month when I need 3 more trucks it will be Off Lease for me
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, we are sorry to hear you had a negative experience with us and would like to look into this incident. Please email me at mateo@hgreg.com with your best contact information so we may take necessary actions. We would love the opportunity to earn more of your continued business with us.
HOW IS THIS COMPANY IN BUSINESS?
This company is a scam, No other explanation needed. I know I am a good customer and willing to pay asking but they deemed it necessary to try to scam me.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
John, we apologize for the negative experience you encountered with us and want to look into this incident. Please email me with your best form of contact at mateo@hgreg.com so we can take necessary action. Thank you.
Awesome Service and Amazing Prices
Walked in knowing exactly what I wanted. The sales rep was nice, professional and very helpful. Got an awesome for an amazing price!! Definitely coming back to buy another car!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Cristina, Thank you for your review! We greatly appreciate your feedback and are happy that your purchase experience was so positive! Our customers mean everything to us. We hope you continue to love your car for many years to come, and we see you in the future. Thank you.
Worst experience ever
I was approved to finance a car 2/28. After leaving the lot the car tires needed air. A few days later the car began stalling and then wouldn’t crank. Neeeded a new battery. Also brakes began to squeak 2 days later. 3/09, I get text stating the bank decided not to finance the car and I had 24 hours to return the vehicle. The dealer also stated that they were going to deduct .50 cent for every mile added to the vehicle.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Shaun, we apologize for any inconvenience you may have experienced and would like to look into this for you. Please email our Customer Success Manager at mateo@hgreg.com with your contact information and more detail about your situation so we may assist you. Thank you.
Great experience
I was able to get the car I wanted with a great price and condition. Purchase was efficient and service was fantastic. Dairo was courteous and I never felt forced to make the purchase like some other dealers I dealt with. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review Jonathan!