Reviews
Excellent Service
Alex was absolutely wonderful! He made the process easy and pleasant and I would definitely recommend him to anyone looking to purchase a car at hgregg
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey, thank you for your review! We are pleased to hear Alex provided you with a wonderful experience with us! We value feedback and are always happy to know our customers are being well treated, Thank you for choosing HGreg.com.
Review for the salesman
First time here, Very clean place, easy to work with, great service, great salesman named cadmar Blunt. Everyone here is very friendly. Thank you for the best experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Mackenzie, we are happy to see that your experience with us was nothing less than 5 stars! We appreciate your business and can't thank you enough that you took time out of your day to leave us such a positive review. Please let us know if there is anything else we can do to make your experience better!
Joe Torres el mejor vendedor
Muchas gracias a Joe Torres por asistirme con la compra de mi GMC sierra. Trato muy profesional y amable. De verdad que lo recomiendo. 5 estrellas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hola Juan, muchas gracias por tus comentarios. Nos encanta saber de nuestros clientes satisfechos y conocer las excelentes experiencias que tienen con nuestros asociados de ventas. Felicitaciones por la compra de tu auto!
Amazing
Worked with Alexander and he was great. Quick, transparent, offered great advice, and kind overall. Walked home with a new car and a great price
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Avindra, thank you for your review! Our redefined car buying process allows for a simple & fast car purchasing experience and are glad to hear you think so too! Thank you for choosing HGreg.com.
Do not trust this business
Honest review of our experience. Unfortunately I would not recommend and will not go back. First off, I will say our sales person, Carolyn, was great, not pushy and spent much time with us. Besides that our experience with management and the car was disappointing. The reason why the prices are good is because the majority of the cars have an accident reported, we personally had a hard time finding one we liked that hadn't been through one. Against our best judgement we bought a car with a front end accident and were promised a 3 day return policy. Well, when we got home we noticed structure damage that we didn't notice before. Two days after buying the car, when leaving work at 1:30 am, the car would not start. We decided to take the car back early in the morning the next day, since we were still under the 3 days (72 hours). When we got there they called the manager right away even though they said 3 day policy, "no questions asked." Manager was not nearly as friendly as when selling the car, just continued to repeat himself saying he would not agree to a return, but would do an exchange. Of course by that time we didn't trust the business anymore or any of their cars. We ended up exchanging it, but of course it was hard to find a car with no accident again...Anyways, save your money and go somewhere else, next time we'll do the same. They have lost our, our family and our friends' business for sure.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Loren, Please accept my sincere apologies for your recent negative experience. I’m sorry to hear you were less than satisfied with your purchase experience. Our goal is always the total satisfaction of our customers. We value our customers’ opinions, and thank you for bringing this to our attention. Customer feedback allows the company to maintain quality control for future improvements. If you would like to provide additional information, please email me at mateo@hgreg.com. Thank you.
A plus
Absolutely amazing, great prices options and very friendly. Sales person Moises was great and Manager Jorge was very helpful. Will shop again. Thanks for everything
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words Cero! We appreciate your feedback and cannot wait to have you back at our dealership for your next dream car. Thank you for choosing HGreg.com.
Desiree Phillip
Alex Cortes best i mean best sales representative ever no pressure very patient and understanding with my family needs highly recommend him. Thank you Desiree P.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Desiree, thank you for the positive review and recommendation of our sales associate. We hope to see you again in the future for your next dream car!
Great experience
Really amazing! Definitely ask for Katherine and Marcos! They are both very helpful and made this process easy! Really excited to start driving my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Katrina, thanks! Our redefined car buying process allows for a simple & fast car purchasing experience and are glad you feel the same way. Thank you for choosing HGreg.com for your dream car.
great
I sought out a big name dealer lot before H. Greg. In one afternoon Sam Msounty more then made up for our bad experience at the competitors lot. The process was incredibly easy, and I have the perfect truck to jump start my career. I can’t thank H.Greg, Sam, and his manager Jorge enough! If I could rate 10 stars I would!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Tucker! Your kind words are greatly appreciated. We value customer feedback and are happy to hear we were able to help you jump start your career. Thanks for choosing HGreg.com.
Cant complaint
Well organized and I knew exactly what I was getting into. Ariel was patient and explained everything about all the vehicle we had picked. Would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Troy for your review and recommendation of HGreg.com!