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HGreg.com Orlando

(1,532 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,532 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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Customer service review

People in the store is awesome. Its worth the wait. I will recommend this company to my friends and let then know my experience as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Eugemma, we appreciate your feedback! Please let us know if there is anything else we can do to make your experience with us even better.

Great Experience

Great experience, Butch was great sales expert that was very knowledgeable that stuck within our budget and found us the perfect car the we didn't have in mind at first, but ended up being the perfect car for our purchase meeting and exceeding all our expectation. Everyone that we encountered through the entire sales process was great and we highly recommend. This is the future of car buying and they have it figured out. Also, we took the car to our mechanic because there's a 3 day no hassle return policy and my mechanic confirmed the car was as we hoped and very happy with the purchase! Thanks Butch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeremy, thank you for your kind words! We value customer feedback for quality control and are so happy to hear you had an great experience with us. Please let us know if there is anything else we can do to make your experience with us.

Great sales team

If it wasn't for Kyle, my sales guy there, I would've gone somewhere else. He got a hot car and I was outta there in about an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! Our redefined car buying process allows for simple & fast car purchasing experience. Thank you for choosing HGreg.com.

.......

Visité el gran concesionario de autos para ver varios modelos de autos. El señor Sam Msouty, vendedor, me atendió muy amable y profesionalmente. El señor Sam Msouty evidentemente es muy conocedor del negocio de automóviles. Le agradezco su preciado tiempo y paciencia hacia mi. Estoy muy satisfecho y agradecido con el servicio brindado. Les recomendaré a amigos y familiares. Muchas gracias

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hola, muchas gracias por tus comentarios. Nos encanta saber de nuestros clientes satisfechos y conocer las excelentes experiencias que tienen con nuestros asociados de ventas. ¡Felicitaciones por la compra de tu auto!

Great service

Came in looking for a car that was sold but nick was able to help me find other options and I left with a lot of information.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hey Dandre, thank you for your review! When you find your dream car in our inventory, give us a call at 855-490-3917 and we can assist in setting you up with an appointment with Nick.

Yvonne

Had great experience and salesperson Butch was extremely helpful and knowledgeable. Would definitely recommend this company Certainly a different way of buying a vehicle and pricing very competitive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Yvonne, thank you for your feedback and recommending us! Our redefined car buying process allows for a simple & fast car purchasing experience. Thank you for choosing HGreg.com

Great experience

Nick was a great guy, helped me find what I was looking for! I would definitely recommend this place to anyone. They have plenty of selections

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kuo, thanks! We are happy to hear Nick was able to assist you in finding a perfect car for you. Let us know if there is anything else we can do to make your experience with us even better!

Best experience

Drove from Merritt island with my husband and daughter to see my Acura RDX and I gotta say I loved the whole experience. Fidel my salesman great very knowledgeable. I’ll be back for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Casey! Congratulations on your new Acura RDX! Our redefined car buying experience allows for a simple & fast car purchasing experience and are glad you loved it! Thanks.

Malcolm Thompson

Gino forte was very patient. Good............... great experience here will recomend . Amazing hfrwg gor f140 I was actually looking. Black on black by engine

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We strive for excellent customer service. We are happy you had a great experience! Thank you for your review and for recommending us. We look forward to seeing you in our dealership again in the future.

Thanks Gino! Great Experience!

Our rep was Gino Forte and he was awesome. He really listened to us and gave us the opportunity to really try the cars we wanted. He made the process feel comfortable and I didn't at any moment feel cornered to just make a purchase. He understood what we wanted and was patient while my husband and I talked about our options. I want to thank HGreg for the great selections of cars available and for Gino who from start to finish made us feel at home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Itzandra! We are happy to see that your experience with us was nothing less than 5 stars! We appreciate your business and can't thank you enough that you took time out of your day to leave us such a positive review.