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HGreg.com Orlando

(1,559 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,559 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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Great experience

Finally a change, everything was transparent and to the point. Ariel did a great job explaining every step and we left Really happy. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so happy to hear you agree with our redefined car buying process! Thank you for choosing HGreg.com Angie!

Yashira Pinto

Yashira Pinto great customer service she is great hiere more sales persons like Yashira great experience. I will recommend the great service I received... thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you Jarisha! We appreciate your feedback and value your business. Thank you for choosing HGreg.com

Love my new car!

I went to Hgreg in hopes of purchasing a new car and I did not leave disappointed. Geraldo helped me find exactly what I was looking for. He was very professional and made the whole process enjoyable and stress-free. I love my new car! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Kate, We train every salesperson to be knowledgeable about our inventory and HGreg's philosophy in order to provide customers with an easy, stress-free car buying experience. Thank you for your review!

Awesome experience

I bought a car from H. Greg. I had a wonderful experience with the sales associate, Jose Acosta. He was a pleasure to buy a car from. He was very knowledgeable and patient. He walked me through every step of the process He made sure I got the car that best fit my needs. If anyone is looking to buy a car I will direct them to Jose Acosta at H. Greg.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cam, Thank you for your review! We greatly appreciate your feedback and are happy that your purchase experience was so positive! Our customers mean everything to us. We hope you continue to love your car for many many miles, and hope to see you soon!

Simple

Buying a car can be a very stressful process but George made it very simple and easy to make a great choice! Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jennifer, thank you so much for your feedback! We love to hear from our happy customers and hear about the great experiences they have with our Sales Associates. Congratulations on your car purchase!

Brian

Recently bought a car from Hgreg and Dario was my sales agent. He made the process extremely smooth, and the best part was no high pressure sales . The also honored the kb trade in! Definitely go back, and buy a car from Dario again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brian, We stand behind our redefined car buying process and appreciate your positive review. Purchasing the car of your dreams should be easy and in a stress-free environment! Thank you so much.

Butch was amazing to work with...

Butch was amazing to work with...the whole team made our car buying experience the best ever...thank you for the attention to detail and working hard to get me the right car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Max, We train every salesperson to be knowledgeable about our inventory and HGreg's philosophy in order to provide customers with an easy, stress-free car buying experience. Thank you for your review!

Great sales team

If it wasn't for Kyle, my sales guy there, I would've gone somewhere else. He got a hot car and I was outta there in about an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! Our redefined car buying process allows for simple & fast car purchasing experience. Thank you for choosing HGreg.com.

Great Experience

Great experience, Butch was great sales expert that was very knowledgeable that stuck within our budget and found us the perfect car the we didn't have in mind at first, but ended up being the perfect car for our purchase meeting and exceeding all our expectation. Everyone that we encountered through the entire sales process was great and we highly recommend. This is the future of car buying and they have it figured out. Also, we took the car to our mechanic because there's a 3 day no hassle return policy and my mechanic confirmed the car was as we hoped and very happy with the purchase! Thanks Butch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeremy, thank you for your kind words! We value customer feedback for quality control and are so happy to hear you had an great experience with us. Please let us know if there is anything else we can do to make your experience with us.

Customer service review

People in the store is awesome. Its worth the wait. I will recommend this company to my friends and let then know my experience as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Eugemma, we appreciate your feedback! Please let us know if there is anything else we can do to make your experience with us even better.