Reviews
Horrible experience
We bought a truck there yesterday and it will never happen again. We had to make a quick purchase because a truck we use daily went down so after 2 days of research we knew what we wanted and where it was. Upon arriving it was fine the sales perso. Was ok but once we got to fiance manager he was awful. He would not not tell us what the payment would be without the quote “extras”. We didn’t not want tirenproeteft or extended warranty or gap. He would not stop. So finally got him to take half off and the payment dropped over $100. He had the audacity to call me sweetheart during all of this after acting like we were stupid. I will NEVER step foot in hgreg again. Horrible experience..
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, I'm sorry to read about your experience. It's important that our customers feel respected and comfortable during the entire process, so it's concerning to see we've left a different impression. We'd like an opportunity to discuss this further with you and address any concerns directly - please reach out when convenient for you. Thank you, Christian Reinhard Paul - General Manager - 7866971408
sean k
Coming to HGreg was a nice experience. I would recommend tis car dealership because Sean K was polite and explain to his be of ability. I want to thank him for helping me find the best vehicle to my liking. Thank you Sean K.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for the fabulous feedback and recommendation, Loubert! We're so happy to hear that Sean went the extra mile to find you a vehicle you love. Our team at HGreg Orlando is always here to help and we appreciate your business. Enjoy the ride!
Rodney is the best
Rodney is an amazing sales person thank you so much Rodney for working with me ! When I buy my Camry from HGreg it will be from him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Fenyalee, we're so glad to know Rodney provided you with such a wonderful experience at HGreg Orlando. We look forward to helping you find your Toyota Camry when the time comes!
sean k
Sean was a wonderful Salesman, found us a car with everything we were looking for. easy lay out would come back here again to look for a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Josh, it's great to know Sean was able to help you find the perfect car at HGreg Orlando. We appreciate your feedback and look forward to seeing you again in the future!
sean k
Wow!! Sean K. was amazing and patient as we walked through the sales process and viewing other vehicles in our price range. He was very knowledgeable and courteous. I would recommend Sean K. as your next car sales representative!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to know that Sean provided you with an excellent car-buying experience at HGreg Orlando! Your recommendation means a lot to us, and we appreciate your feedback. Safe travels in your new vehicle!
Jenni is the best
I was there with a friend that I recommended, and once again Jenni made our experience very peasant. Jenni is very nice, professional and patience at the time of client making a selection. Jenni thank you once again, and if I know of anyone I will highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the terrific feedback, Jessica! We're so happy to hear that Jenni made your experience a pleasant one and we appreciate your trust in the team at HGreg Orlando. It means so much to have earned your recommendation and we look forward to seeing you down the road. Happy driving!
Rudy the best
Rudy was a great help in giving me all the information I needed to buy my car and he was funny too! Great guy. You should definitely go to him if you need any assistance!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Julie, we're so glad to know that Rudy was able to assist you in your car buying journey at HGreg Orlando. We appreciate the shout-out and will be sure to pass along your kind words!
Excellent sale person Angel Erazo
i went to dealer after days looking for car Angel Erazo treat me with respect and help me to find a car that fit what i was looking for, Angel did excellent job he was very patient with us i have to said that looking for days a car Angel Erazo make happen very empathic Thank You Angel Erazo.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad to know that Angel was able to assist you in finding the perfect vehicle at HGreg Orlando. Drive safely, and we hope to see you back again down the road!
Purchased a 2022 Q60 Red Sport
Today I purchased my next Infiniti Q60 Red sport from Miguel Carreira He was great. Met him on Wednesday at 8:30pm right before they closed, and he provided top notch service. His attention to detail and customer attention exceeded my expectations. A very humble and professional young man. His approach to customer service completely set my mind at easy doing business at a dealership other than the manufacturer dealer, which is the 1st time I ever purchased an Infiniti (8 in total) not at one of their dealerships. I Would highly recommend anyone seeking to purchase a vehicle from HGreg.com at the Orlando Tradeport location seek him out. You won't be disappointed. Thanks again Miguel!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Otis, we're delighted to know that Miguel provided top-notch service and made your experience at HGreg Orlando a memorable one. We appreciate the recommendation and are wishing you many safe and happy miles in your new vehicle!
sean k
thank you for give me best advice you are good, thank you again!!!!! This place is very good and you guys should come visit here to look around, thank you :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Latonya, we're glad to know you found our advice helpful at HGreg Orlando! We appreciate your recommendation and thank you for the kind words.