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HGreg.com Orlando

(1,560 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,560 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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Love my car

Cliff and Johnny really helped me get into the car I love with my Toyota Corolla. Everything went smooth I thank you both so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maria, we're so glad to hear that Cliff and Johnny were able to help find the perfect ride for you! Thank you for choosing HGreg Orlando. We appreciate your kind words and hope you enjoy your new Toyota Corolla for many years to come!

sean k and Angel

amazing customer service, good communication and made process easy. Great quality work. Would recommend Sean k and Angel 100%. Appreciated the help dodge ram rebel 1500

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Emanuel, thank you for the amazing review! We're glad to hear that Sean and Angel provided excellent customer service and made your HGreg Orlando experience easy. Thanks for recommending them! Drive safely in your Dodge Ram Rebel 1500, and we hope to see you again in the future!

worst dealer ever!

STAY AWAY! The guy treated me as i was there kidding and wasting his time, asking me if i had a drivers license, ssn and credit score. that never happened to me in ANY other dealers. He treated me a little better after seeing my 3 last Bank Statements (around 20k each month). beyond that, they put $4k on top of the price, selling you useless warranties and one of those warranties i paid HGreg and they never paid the company, and that means they kept my money. the guy told me is mandatory but never told me i could cancel it within 60 days to have a full refund. stay away, its by far the worst dealer i have ever been. be careful

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Cristina, I apologize for the lack of communication and support you experienced after purchasing your car. We strive to provide excellent customer service throughout the entire ownership experience, so it's disappointing to hear that we have let you down. Please reach out to me directly so I can assist with any issues or concerns you may have. Thank you, Christian Reinhard Paul - General Manager - 786-697-1408

Jesus Molina! 5 star! Helpme me looking for the ri

Great Service, Jesus Molina Helped me looking for the best car for my company!!! Very recommended!! Best Finance Options Available Cars Good Cars Nice guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hey Kerwin! Thanks for the review. We're glad Jesus could help you find the perfect vehicle. Drive safely, and we hope to see you again at HGreg Orlando!

Great service

Nathaniel and Andrew was so good at providing me with the information for the car I was looking at and helped me with picking the most suitable car for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael, thank you for the kind words! We're glad that Nathaniel and Andrew could assist you in finding the perfect car. If there's anything else we can do to help, please let us know. Have a great day!

Rudy is amazing!

Rudy was awesome! Made my daughters car buying experience super easy and fun! Thank you Rudy! We will definitely be returning to HGreg in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review! We're so glad that Rudy made your daughter's car-buying experience easy and fun. We appreciate your support and look forward to seeing you again at HGreg Orlando in the future!

SMOOTH

Shoutout to Juan and his team behind him. Extremely helpful in making my first car purchase as smooth as possible. He spoke in English and Spanish to interpret information my father didn't understand in English. Riding clean in my new whip; thank you, Juan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brian - Thanks for the awesome review of HGreg Orlando. We're so glad that Juan and his team could make your first car purchase a smooth experience. Enjoy the ride and have a wonderful day!

buyer beware

The price on the sticker is not the price you will pay. Buyer beware of hidden fees which they will state are required such as their paint protection fee of 799.00. They state that all buyers must pay this fee. Additionally, they will try to add gap and charge outrageous prices for registering and paperwork fees. They will offer you an expensive poor extended warranty and when you turn it down and your car has an issue within weeks after purchase, they will say its because you didn't purchase warranty, if you go to this dealer be prepared to take the car for inspection prior to signing and take time to thoroughly inspect the contract and walk away from the 2000 paperwork fee, 700 registration fee, 799 paint protection fee, 1499 gap insurance fee, 3000 dollar 3 year warranty, 430.00 filing fee.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I'm sorry to hear about your experience. We strive for transparency in our pricing and fees, so it's disappointing to hear that we left the wrong impression. I would like to discuss this further with you and see what I can do to help address your concerns. Please reach out at your earliest convenience. Thank you, Christian Reinhard Paul - General Manager - 7866971408

sean k

This Dealership is amazing...came in and was helped immediately....actually ended up purchasing an even vehicle than I came in for...Their prices are great and they go above and beyond to help you in any situation...Shout out to Sean K. who was amazing every step of the way!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Jael, thank you so much for the amazing review! We're glad to hear that our team provided excellent service and helped you find the right vehicle. We appreciate the kind words about Sean and hope to see you again at HGreg Orlando!

Rudy is the best!

OMG!!! I couldn’t have had a better person help me buy my first car! When I walked in I was literally shaking nervous but I worked with Rudy who was very attentive and accommodating and made the entire process digestible. I came in knowing I had a few cars in mind but he was very honest and wanted me to have something that was durable and financially best for my drives home from school so we went with the 2023 Hyundai - never thought as a fresh college grad I’d be able to afford a 2023 car but thanks to Rudy and HGreg we got my little Beba in my name and on the road. He also paid for me to get a car wash as he felt that I deserve to have my first car looking very clean. 100/10 experience with Rudy and would definitely be willing to recommend him until i get my raise and come back for my next car. Thank you Rudy and thank you to HGreg!!! I will 110% be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your amazing experience with Rudy at HGreg Orlando! We're delighted to hear that he made your first sales process smooth and enjoyable for you. Congratulations on your new 2023 Hyundai! Drive safely and we look forward to assisting you again in the future. Take care!