Reviews
HUSEYIN is best
HUSEYIN was amazing from the beginning of the process. it was pleasure to work with him. I would reccomend him to everybody.. thank you so much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for choosing HGreg Orlando, Micheal! We're thrilled to hear that Huseyin ensured your car-buying experience was a memorable one. Your recommendation means a lot to our team and we wish you happy miles ahead!
Always ask the out the door price!
I went there to check a 15k dollars car, but I'm the end it was 19k. Save your time by calling them before going to the store, and make sure you ask for the out the door price. Record your call if they day it is the price shown in the ad. 100% of the times I went, the cars were AT LEAST 3k above the ad, until I finally realized I should never go back there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Textbook Bait and Switch
tried to buy a car today, have above 750 credit and 3k for deposit, car was listed on their site for 14k…after test drive, the proposal given to us was over 18,500!! even if you take out the tax, which is assumed to be paid by customer ($1,200) it was still $3,300 in “fees”. you can charge whatever you want, but the scummy part is advertising it for such a difference. I would have not wasted my time if they were up front. textbook bait and switch…i have a screenshot for proof if anyone needs to see it:) everybody understands there are e tag fees but they could not justify the rest, one was an optional warentee ($900) that they just tried to sneak in as part of the sale not mentioning its optional. Another was 13000 for a point inspection of the car….like the one they brag about already been done when they list the great car…green checks all the way down on the webpage…now it needs another??? complete xxxxxxxx
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Huseyin was great
overall, my experience in this dealership was amazing. espically Huseyin was helpfull from begging to end. Process was smooth and easy. Reccomend him to everbody!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, we're delighted to know that Huseyin was able to make your experience at HGreg Orlando smooth and easy. Thanks for recommending us!
Mr. Bocanegra is a 5-Star salesman
Rudy Bocanegra is a must go to salesman! This was my first experience at an H-Greg and it was an amazing one. Rudy made buying a vehicle not only super easy, but very comfortable. Car salesmen tend to have that stigma of being pushy and forcing sales. And that was not my experience at all. Rudy was very professional, knowledgeable and even accommodating to my 84 year old grandfather which takes patience! He showed us real integrity in car sales and after I decided to purchase the vehicle, he made the process super smooth. I’m a general manager in the auto collision business, so customer service is huge to me. I rate Rudy a 5 star individual and H-Greg has themselves a loyal customer in me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ezequiel, it's fantastic to know that Rudy made your first car-buying experience at HGreg Orlando a memorable one! Thank you for choosing us - we hope you enjoy your new ride for miles to come!
Dealership Misinformation/lack of disclosure
I have inquired about a vehicle they have for sale. In the process of being transferred 3 times and eventually transferred I was directed to a voice mail. In this process I was told the the selling agency processing fee was non-negotiable. I asked what did you accomplish to merit such a fee. I am only asking about the vehicles records. All I want to know is if the manufacturers mileage recommended service has been completed. All I could get was that they changed the oil and aligned the vehicle. I do not recommend working with this organization. I feel they know something and aren’t sharing this information.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
sean k
He was very helpful and helped me find the right car for me. very casual and professional and i would recommend him to anyone looking for a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark, we're glad to know you found the right car with us at HGreg Orlando! Thanks for recommending our team and sharing your positive experience.
sean k
John was able to help make this a smooth transition! I had a wonderful experience purchasing a used vehicle, was very helpful made my first car buying experience easy! I will definitely be telling my family and friends about HGreg!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to know that John was able to make your first car buying experience a smooth one at HGreg Orlando! We appreciate the recommendation and look forward to assisting you, your family, and friends in the future. Safe travels with your new ride!
sean k
Sean is very respectful and really debunks the negative stereotype associated with car salespeople. He was direct and provided excellent customer service. Literally, were able to search and buy our car in one day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amaal, it's fantastic to know that Sean was able to provide you with such a positive experience at HGreg Orlando. We're proud of our team for breaking stereotypes and making your car buying process quick and easy. Enjoy the new ride!
Bad Customer service
Do not buy a car in this place. They don't show you all the hidden fees they have at the contract. it is impossible to talk to finance department after purchase of vehicle. I have requested to cancel a warranty service but no one from the finance department or "cancellations" department respond.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase