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Coastal Kia

(5,541 reviews)
Visit Coastal Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (910) 550-1863 (910) 550-1863
Used (910) 550-1877 (910) 550-1877
Service (910) 550-1810 (910) 550-1810

Reviews

(5,541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coastal Kia from DealerRater.

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Easy to set up and describe service, easy to drop off car

Easy to set up and describe service, easy to drop off car with manager. Needed service was explained and performed quickly

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Perfect! Thank you for the five star service review. We love the feedback including, "easy to set up and describe service, easy to drop off..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

Brandon was easy to work with.

Brandon was easy to work with. He listened and helped us get the car we wanted.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Great news! Thank you! We are thrilled to hear our Product Specialist Brandon Wright exceeded your expectations during your recent purchase experience. Thank you for the five star review and gracious comments. Enjoy! We are here if you need anything.

Friendly staff will return for other car services.

Friendly staff will return for other car services. Clean waiting area and staff kept me updated

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review and compliments for our service team. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

Coastal Kia staff is always wonderful to work with.

Coastal Kia staff is always wonderful to work with. They are prompt, courteous and knowledgeable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We sincerely appreciate the five star service review and compliments for our staff. We love the feedback including, "they are prompt, courteous and knowledgeable. Thank you for trusting Coastal Kia with your automotive service needs.

Wonderful experience!

Wonderful experience!! Everyone was so helpful and did not pressure me into buying. Luis was so easy to talk to and took the time to find the right car for me!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Fantastic! We love hearing you had a "wonderful experience!" Thank you for the five star review and compliments for Luis Fuentes. Congratulations on the purchase of your new vehicle. Thank you for choosing Coastal Kia!

Very efficient and quick to get my services done.

Very efficient and quick to get my services done. I’m pleased with the results.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Great news Alyssa! We appreciate the five star review and compliments for our team. We love the feedback including, "very efficient and quick to get my services done." Thank you for choosing Coastal Kia for your automotive service needs.

Brandon was fabulous to work with!

Brandon was fabulous to work with! I'm very happy with my Kia Sportage X Line!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new Kia Sportage X Line! Thank you for the five star review and compliments for our Product Specialist Brandon Wright. We strive to deliver a truly exceptional experience to every client during every visit. Enjoy! We are here if you need us.

Nice service department and friendly helpful techs.

Nice service department and friendly helpful techs. A clean and comfortable waiting area for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you! We appreciate the five star review and compliments for our team and facility. We are thrilled to hear you were comfortable while waiting during your recent service visit. Thank you for trusting Coastal Kia with your automotive service needs.

Very happy about my new purchase.

Very happy about my new purchase. Cody and the staff were very courteous and polite. Just enjoying my new car everyday.will recommend Costal Kia too my friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love this! Thank you so much! We sincerely appreciate the five star review and gracious compliments. We are thrilled to hear our Product Specialist, Cody Hamilton, and Preowned Sales Manager, Tyler Desmarest, exceeded your expectations. Congratulations and enjoy! Thank you for choosing Coastal Kia. Your high recommendations are greatly appreciated as well.

I co-signed for my daughter in law to have a vehicle and

I co-signed for my daughter in law to have a vehicle and everyone was so pleasant and made it simple and as quick as possible. The car was already chose by my daughter in law, once I arrived Ever and Sarah were quick to get me taken care of just as I had requested. Thanks to GQ who helped in finance, Ever (Heber) who handled the sale and to Sarah for connecting the dots and arranging everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are thrilled to hear the purchase for your daughter in law went so well. We love hearing how our team exceeded your expectations. Thank you for the high marks and for mentioning so many of our team members by name. Congratulations and enjoy. We are here if you need us. Thanks again!